Director of Business Operations

Position Title: Director of Business Operations

Division: Redhawk Administration Services

Location: Falls Church, VA (Onsite)

Position Summary

The Director of Business Operations assists the General Manager with business development and supports Program Managers on multiple Department of Defense (DoD) contracts. This role involves managing client relationships, overseeing Project Management Office (PMO) activities, and ensuring contract delivery. The Director will also act as support staff for the Defense Health Agency (DHA), handling core financial operations, including accounting, budget analysis, and financial reporting within an ERP system.

Essential Duties & Responsibilities

Director Duties: In this role, you will be the key driver to growth and operational excellence, directly supporting the General Manager. As part of the team, you are responsible for:

Business Development Duties:

o Support the Business Development (BD) lifecycle process, and all related and on-going business development activities.

- Assist in the management of the BD Pipeline

- Submit Request for Information (RFI) as needed

- Support and submit Request for Quotation (RFQ) and Request for Proposal (RFP)

- Submit RFI, RFQ, RFP, and Market Research in Salesforce

- Perform market research on potential opportunities within SAM.gov, GOVWIN, GSA eBuy, Seaport, etc.

Program Management Support Duties: You will assist in the management of client relationships with the DHA, Department of the Navy (DON), and Air Force (AF). You'll help oversee all Project Management Office (PMO) activities, from managing personnel onboarding and offboarding to tracking certifications and preparing monthly status reports. Additionally, you will ensure all contract delivery requirements are met according to Performance Work Statements (PWS).

o Responsible for supporting client relationships related to the DHA Contract(s), Department of the Navy (DON) and Air Force (AF)

o Responsible for supporting all Advancia/Redhawk personnel within the DHA Contract, DON, and AF

o Responsible for supporting all Project Management Office (PMO) related activities such as:

- Onboarding/Offboarding

- Master Roster Tracker

- Training & Certification

- Team Monthly Status Reports

- Contract Travel Support and Report

- All contract delivery requirements based on current contracts/ Performance Work Statements (PWS)

o Assist and Support all Advancia/Redhawk Monthly Touchpoints

Accounting Operations Support Duties: You will provide comprehensive financial support and management, leveraging extensive experience with Enterprise Resource Planning (ERP) and other financial systems. Your responsibilities will include:

* Leverage financial management systems to research, reconcile, and resolve irregular account balances such as Unmatched Transactions (UMT), Unliquidated Obligations (ULO), Unmatched Disbursements (UMD), and IDOC errors, to include prior year cleanup activities.

* Develop and maintain accounting reconciliations within Excel spreadsheets, leveraging advanced techniques such as pivot tables and VLOOKUPs, for periodic research and reporting.

* Perform and assist with Year-End accounting close-out procedures.

* Assist with Financial Management Standard Operating Procedure (SOP) development and review.

* Complete all ad-hoc requests associated with tracking COVID related expenditures, FADS, open commitments, etc.

* Manage requests from auditors and facilitate requests by the specified Provided by Client (PBC) due date.

* Monitor, track, and maintain financial transactions and data entry for Travel, Training, Rents, Utilities, Credit Card billings, PRs, MIPRs, and Acquisition awards.

* Perform research, analysis, and reconciliation of accounting data entries for obligations, expenditures, and disbursements discrepancies related to acquisitions contract award and all financial execution.

* Build and maintain practical knowledge of the client's mission, goals, and objectives.

* Extensive experience with Enterprise Resource Planning (ERP) financial system and experience in the following areas:

o Analyze and process MIPRs (direct cite and reimbursable), PRs, Pos

o Create, maintain, and update WBS elements in GFEBS

o Generate and review IDOC error reports (DTS, AXOL, DCPS, etc.)

o Remediate IDOC errors

o Extract, analyze and distribute status of funds reports, open commitments, open obligations reports

o Perform and assist with Year-End accounting close-out procedures.

o Research and reconcile the commitments to the obligations and the disbursements to the obligations to ensure proper obligation, payment, and liquidation of accounting transactions.

o Extract Unmatched Transactions (UMT) and Unliquidated Obligations (ULO) reports to research, identify and remediate

* Leverage Microsoft Excel to perform the following duties:

* Conduct data analysis, reviewing and thoroughly analyzing requests for funding, preparing graphs and reports for executive level briefings, and managing assigned project resources successfully to completion.

* Develop and maintain spreadsheets, leveraging advanced techniques such as pivot tables and VLOOKUPs for periodic research and reporting.

* Negotiate, advise, and coordinate closely with internal and external customers to problem solve and efficiently manage client financial resources.

* Work in a collaborative team environment, multi-tasking across numerous projects necessitating organizational, problem solving, and communication skills.

* Ability to do client travel as needed.

General Duties:

* Leverage professional relationships with internal and external customers as it relates to budget operations.

* Perform other related budget and finance administrative management functions and tasks as required.

* Build and maintain practical knowledge of the client's mission, goals, and objectives.

* Ability to travel for client work, as needed.

Education & Experience Requirements

Education:

* Bachelor's Degree in Financial Management, Financial Analysis, Managerial Finance, Accounting, Business or other related /allied discipline, or other relevant experience.

Experience:

* 10-years or greater experience in DOD budget and program development, execution and management or other relevant experience.

* 3-year minimum total direct experience with Defense Health Program operations or other relevant experience. (Preferred)

* Ability to mine data for background information, execution, historical programming decisions.

* Possesses ability to network with subject matter experts to communicate complex budget information.

* Demonstrated knowledge of commonly used DOD, Defense Health Program, and Federal budgetary and accounting methods, regulations, laws, and policies.

* Strong communication skills, both written and oral, to communicate complex financial data in understandable terms.

* Demonstrated the ability to develop and present executive level briefings.

System Experience:

* Extensive experience with ERP SAP

* MS Office Suite - Word, PowerPoint, Visio, Outlook, and Excel (Pivot Tables).

* Utilize various automated systems to perform research, review, & report client financial data such as PIEE, PBAS, CAPS-W, ADVANA, MOCAS, IPAC, EDA, EDM, WAAS, and WAWF.

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Redhawk Administrative Services, LLC is an equal opportunity employer. Redhawk Administrative Services does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.