Security GRC Manager

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Manager - Global Compliance and Certification (Product Compliance)

About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM+Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place!

About Our Team

The Global Compliance and Certification (GCC) team is responsible for enterprise wide compliance processes, ensuring Salesforce leadership has the information needed to make strategic risk-based decisions. You will be part of the GCC org, a division within the Product Security Organization and you will play a pivotal role in driving internal controls testing to deliver successful cloud security compliance outcomes that support Salesforce's products.

• Develop and execute audit strategies to ensure compliance with global standards and regulatory requirements.

• Lead and execute the internal controls testing program focused on Salesforce environments, ensuring alignment with SOX, ISO 27001, SOC 1/2, and other regulatory frameworks.

• Partner directly with Salesforce compliance engineering and platform teams to understand technical processes and design effective control testing strategies across multiple domains.

• Collaborate with cross-functional partners to operationalize audit recommendations and enhance compliance posture.

• Develop and maintain robust playbooks and control documentation for critical Salesforce processes that serve as the foundation for assessments and audits.

• Identify opportunities to streamline and automate testing procedures, driving operational efficiency and continuous improvement.

• Provide timely and actionable reporting to leadership, highlighting testing results, emerging risks, control gaps, and trends across the Salesforce ecosystem.

• 6+ years of experience in IT audit or internal controls, managing global compliance assessments in a complex environment with a strong focus on cloud/SaaS platforms.

• Prior experience in a compliance and regulatory environment related to security and privacy including security compliance standards across industries and geographies such as ISO 27001, SOC, HIPAA, PCI, HITRUST, and FedRAMP, etc.

• Strong program and stakeholder management experience, including cross-functional leadership in a highly collaborative environment.

• Experience with compliance tooling, control testing automation, or audit workflow platforms and processes

• Technical knowledge and understanding of different hyperscaler environments such as AWS.

Required Qualifications

• Strong Analytical and problem solving skills with the ability to assess risks and recommend solutions.

• Detail oriented with strong organizational and documentation skills.

• Ability to solve unique, complex and often ambiguous problems with broad impact on the business

• Conceptual and innovative thinking to develop and implement solutions

• Ability to work independently and collaboratively in a fast paced regulatory environment.

• Identify risk in processes and environments, and strategies to mitigate the risk.

Preferred Qualifications:

• Certifications (CRISC, CISSP, CCIE, CISM, CISA, CCSK) are a plus

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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