IT Salesforce Project Coordinator

MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlusHealth has been committed to building strong relationships with its members and providers.

Position Overview

The IT Salesforce Project Coordinator will operate within the Application Development team to provide dedicated project support for the ongoing Salesforce effort. The successful candidate for this position will be responsible for keeping the work being done by MetroPlusHealth, any System Integrators, and the many other vendors that interface with this very large, mission-critical project, coordinated and on track.

• Working closely with Systems Integrators to align on work items
• Developing goals and tracking issues
• Creating and maintaining project management and risk management plans
• Maintaining project artifacts: Documentation and Reporting: Maintaining project documentation, including meeting minutes, project plans, status reports. Provide regular updates on project progress to stakeholders and project managers.
• Acting as a liaison between MetroPlusHealth stakeholders and our Systems Integrators
• Providing oversight of our Systems Integrators and vendors
• Assessing opportunities and deliverables
• Conducting regular project meetings: Communication and Coordination: Facilitating communication and coordination among project team members, including developers, administrators, and business users. This can involve scheduling meetings, and distributing project-related information
• Guiding and mentoring the team to achieve project outcomes

• Bachelor's degree in information systems or a related technical discipline; and
• 4 years of experience in project coordination of small and large-scale IT projects; or
• A satisfactory equivalent combination of education, technical certifications or training, and work experience

Professional Competencies

• Excellent written and oral communication skills
• Exceptional skills in organization and prioritization
• Strong interpersonal skills
• Problem-solving, analytical, and documentation skills
• Integrity and Trust

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