Systems Engineer

Role Overview

As a Systems Engineer, you will contribute to Sirva's success by performing the tasks and duties to maintain a global system of servers and storage that host Sirva applications. The Systems Engineer will respond to support requests and incidents, troubleshoot to resolution and investigate root cause analysis. The Systems Engineer will recommend technical configurations and operations procedures to continually improve the performance of Sirva systems. The Systems Engineer will provide reports on the health of the server infrastructure, including security compliance and capacity management.

What You'll Be Doing

• Configure, manage and support on-premise global virtualized by designing standard configurations, maintaining currency, updating inventory and configuration databases, and responding to requests and incidents
• Configure and manage patch updates and software deployment packages
• Configure and manage automated monitoring for infrastructure and business applications
• Support the Security Team to remediate vulnerabilities including zero day threats as they occur
• Work with other teams to implement business and infrastructure projects - server and storage architecture, resource provisioning, software installations, application troubleshooting etc.
• Create and maintain documentation, including standards, network diagrams, drawings and deployment plans
• Participate in the troubleshooting and resolution of system and application incidents and problems
• Analyze root cause for server and application problems
• Share 7x24x365 on-call responsibilities with other team members
• Provide infrastructure metrics for team and executive reporting
• Participate in infrastructure and application Disaster Recovery design, setup and testing exercises
• Other duties may be assigned

What You Bring to Sirva

• 10+ years of progressive experience working in a mostly Windows Server environment
• Ability to independently perform system support responsibilities for environment build and maintenance, on call support and change requests including outside of business hours
• Good experience of Azure Cloud design and build (AD, OS, SQL, storage security and networking) and migration of application workload, certification is an asset
• Good experience of MS Cloud applications - O365, OneDrive, Teams, D365
• Expert knowledge of Windows server 2012 - 2019, Microsoft MCSE (Server Infrastructure) certification is an advantage
• Expert knowledge of Microsoft Active Directory infrastructure - Azure connector, GPO management, OU structure management, RBAC, DFS, Storage Replica, multiple geographically dispersed domain controller management
• Excellent knowledge of VMWare vCenter (6.5), certification is an advantage
• Knowledge of Citrix XenApp 7.15, certification is an advantage
• Demonstrated experience of storage management (Cloud, Netapp and EMC preferred)
• Good experience with monitoring tools, patch updates and software deployment packages (Solarwinds preferred, but not essential).
• Experience implementing and administering common TCP/IP-based services, including DNS, DHCP, HTTP, SSH, SMTP
• Experience with enterprise security including multi-factor authentication, and antivirus, anti-malware and other threats
• Knowledge of ITIL best practices
• Experience of disaster recovery design, setup and testing exercises
• Experience using incident management tools to document hardware and software defects and resolution
• Excellent communication and interpersonal skills.
• Ability to work with minimal to no supervision, and provide proactive updates to the leadership team.
• Ability to foster a team environment through transparency and collaboration
• Ability to multi-task in a dynamic working environment
• You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Systems Engineer
• Salary Range: $63,615-$79,515-$95,423 USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage and Smartbox) provide everything needed to move talent and deliver experience.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.