IT SYSTEMS ADMINISTRATOR

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you!

Responsible for all aspect of the Center's Management Information Systems including: distributing voice, data, and video technology to all staff and students; handling user access; system analysis; technical assistance; systems troubleshooting; staff training; operation systems, and network environments. Facilitate usage of staff workstations, computer labs and classroom workstations for the instructional use of technology while supporting the goals of the Center.

For over 60 years, Job Corps has helped young people achieve successful careers in some the country's fastest-growing industries. Administered by the U.S. Department of Labor, Gulfport Job Corps Center is a part of the nation's largest career technical training and education program. This position is funded through June 30, 2026, with continuation beyond that date contingent on future funding approval.

This position will include working evenings, rotating weekends, and rotating holidays.

Work Model: Onsite

• Analyze the Center and user needs and make recommendations for purchase of personal computers.
• Order all replacement parts and devices and perform all installations following standard configuration procedures.
• Analyze and recommend upgrades on PC software and hardware to meet the Center needs and goals.
• Analyze the Center and user needs and make recommendations for server software and hardware purchases.
• Establish and maintain standards for software configurations on the server.
• Establish and maintain standards for all computers and software to meet the Center's needs.
• Set up and configure all PCs at each location maintaining configuration standards across the Center.
• Install and configure all peripheral devices such as printers, CD ROM drives, network cards, scanners, and any other devices attached to the PC.
• Install; configure all peripheral devices such as printers, network cards, and other devices connected to the network or network server.
• Troubleshoot all hardware and software problems and perform preventative maintenance.
• Provide help desk and troubleshooting assistance to staff and students on all software and hardware.
• Troubleshoot network connections to PCs through server, hubs, and terminations.
• Assure user accessibility to the LAN and WAN networks.
• Setup and configure network servers.
• Develop and maintain safety and security procedures for network systems.
• Insure integrity of user and system files by performing daily backup.
• Act as Center's primary point of contact on all MIS matters with Job Corps Technical Assistance Center (JCDC).
• Maintain accountability of students and property; adhere to safety practices.
• Cultivate and maintain a climate on center which is free of harassment, intimidation, and disrespect to provide a safe place for staff and students to work and learn.
• Review, report and process accident/injury reports for staff and student job related injuries. Identify unsafe practices and develop corrective measures to minimize risk and lost time accidents in accordance with corporate, government and Job Corps regulations.
• Responsible for monitoring student progress in the program by ensuring compliance with established corporate and DOL Data Integrity guidelines.
• Promote student attainment of career success standards through modeling appropriate skills, mentoring students, monitoring, skills acquisition and intervening when inappropriate behavior is observed.
• Perform all other duties as requested.

Accountable For:

• Dealing with a variety of people in a professional, courteous manner in diversified situations.
• Having the ability to work under pressure as well as ensuring timely completion and accuracy of all departmental work.
• The proper use of tools and/or equipment commonly used in an office/clerical environment.
• Completing all mandated training requirements per government and company directives.
• Adherence to established company safety policies and good industrial and office safety practices.
• Compliance with company Standard Operating Procedures and Personnel policies and procedures.

• One (1) year experience in a customer IT technical support and/or help desk environment.
• Valid Driver's License with an acceptable driving record.
• Ability to pass background check and drug test.

• Bachelor's degree in computer science or related field.

Working Conditions:

• Work is performed primarily in an office setting.

• The noise level in the work environment is usually moderately quiet.

• Have a high level of social contact.

• They work closely with students and other office staff.

• Communicate with people daily by telephone, e-mail, and in person.

• Are occasionally placed in conflict situations in which others may become rude or unpleasant.

• Work as part of a team.

Physical Requirements:

• This position requires the employee to be able to frequently required to sit, stand, walk and talk or hear.
• The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• Work somewhat close to other people, such as when sharing office space.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

CGS will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Chugach Government Solutions or any of its subsidiaries, please email ada@chugachgov.com.

Equal Employment Opportunity:

Chugach is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic factors, protected veteran status or other characteristics protected by law.