Sr Systems Engineer

What's the role?

We are seeking a hardworking Unified Communications Sr. Software Engineer with strong networking and telecommunications background. Should have hands-on experience in configuration, integration, and development of various telephony solutions including VOIP, SBC's, SIP or similar. Accountabilities include the analysis, design, development, implementation, and maintenance of infrastructure, software, and telephony solutions. Responsibilities include designing, documenting, and implementing functional and non-functional requirements using NM approved methodology. Also responsible for using best practices and knowledge of internal or external business needs to achieve strategic objectives.

Primary Duties and Responsibilities:

• Participate in the design, implementation, and long-term management of telephony related products and services.
• Collaborate with other cross functional teams to scope and launch new products, services, and features.
• Troubleshoot and debug VOIP integration and feature development issues.
• Optimize system performance and quality.
• Work with third party vendors to deliver and integrate solutions for the benefit of our customer base.
• Qualify and evaluate third party telephony products and solutions.
• Develop, maintain, and execute on disaster recovery / redundancy strategies.
• Proactively learn emerging platforms and related technology.
• Ability to solve complex technical issues and enable/teach peers to be self-sufficient.
• Establish and maintain best practices as it relates to compliance, security, privacy, and legal requirements.
• Anticipate deviations from standard practices and find practical ways to move forward.
• Closely follow industry trends relevant to telephony and telephony products and understand how to apply them for the benefit of NM as appropriate.
• Break down complex problems into smaller, more manageable ones, and help others to do the same.
• Understand what tools are available and useful for your domain, how they work, and the sorts of situations and problems for which they're useful.

Bring your best! What this role needs:

• Bachelor's degree in Telecom, Electrical Engineering and or Computer Science or related technical field or equivalent practical experience.
• Minimum of 8 years of VOIP / Telecom relevant experience with software development, integration, and deployment of complete solutions.
• Experience with real-time communication that include voice, telephony (SBC's), SIP (Session Initiation Protocol), QoS, DHCP and DNS.
• Experience with multiple delivery methodologies such as Agile and Waterfall.
• Hands on Knowledge of Java/Python/Go concurrency / multithreading and asynchronous is a plus.
• Experience with CICD concepts, and tools, branching strategies and leveraging knowledge to assist in delivering an infrastructure as a product is a plus.
• Solid understanding of traditional or cloud computing technologies including Networking, Compute, Storage, Development, Data, Operations, or Security.

#LI-Hybrid

Compensation Range:

Pay Range - End:

We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!

Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

• Flexible work schedules
• Concierge service
• Comprehensive benefits
• Employee resource groups