Medical Secretary - Orthopedics - Full Time (40Hrs)/Days - West Bloomfield

Job Title: Medical Secretary
Shift: Full Time - 40 Hours - Day Shift
Location: West Bloomfield Hosp & Med Ctr-6777 W. Maple Road West Bloomfield MI 48322

GENERAL SUMMARY:
Under direct supervision from a leader on the Leadership Salary Plan grade up to and including M07, the Medical Secretary provides medical operations support to the orthopedic department. This role requires strong knowledge of medical terminology and procedures in a hospital, clinic, or specialty environment. The Medical Secretary will assist with day-to-day administrative and scheduling needs, support clinical workflows, and manage special projects as assigned.

Principal Duties & Responsibilities:

• Provide administrative support for orthopedic surgeons and clinical staff in an ambulatory setting.

• Schedule patient appointments, surgical procedures, and follow-ups in EPIC.

• Prepare and process medical forms including FMLA paperwork and other disability documentation.

• Maintain organized patient records, correspondence, and departmental files.

• Assist with preparation of clinic materials and support coordination for patient visits.

• Communicate professionally with patients, providers, and internal departments to ensure smooth clinic operations.

• Track and follow up on outstanding paperwork and authorizations.

• Support special projects and initiatives as assigned by department leadership.