Manager Revenue Cycle Automation & AI

Corewell Health
United States, Michigan, Grand Rapids
Aug 15, 2025
Job Summary The Manager, Rev Cycle Automation will be responsible for leading the development and implementation of Robotic Process Automation (RPA) within the revenue cycle. This role will align with a federated model to ensure seamless integration and optimization of automated processes. In addition to a general understanding of AI concepts and Intelligent Automation, the ideal candidate will have a strong background in RPA, revenue cycle management, and leadership. Essential Functions RPA Solutions Design, Maintenance: * Lead the design, development, and deployment of RPA solutions within the revenue cycle. * Monitor and evaluate the performance of RPA initiatives, adjusting as needed to optimize outcomes. Collaboration and Alignment: * Collaborate with cross-functional teams, including Digital Services, Operations, Finance, and Clinical departments, to identify automation opportunities and streamline processes. * Work closely with Enterprise Digital Automation, AI teams, Epic Care Delivery teams, and Platform Vendor contacts to identify automation opportunities, ensuring alignment with organizational goals and strategies. * Ensure alignment with the federated model to maintain consistency and efficiency across the organization. * Engage in SAFe (Scaled Agile Framework) and Agile methodologies to enhance collaboration, flexibility, and continuous improvement in automation projects. * Understand and apply SAFe and Agile principles to ensure effective project management and team alignment. Capability Assessment and Recommendations: * Assess and reconcile internal and partner capabilities to make informed recommendations about implementing automation opportunities. * Maintain awareness of existing automation use cases, technologies, and vendors within the organization to ensure alignment and leverage best practices. * Collaborate with technology vendors and internal stakeholders to evaluate and implement new automation solutions Training and Support: * Provide training and support to staff on RPA tools and best practices. * Stay updated on industry trends and advancements in RPA technology to continuously improve the automation strategy. RPA Data/Project Management: * Oversee script results upload and mapping, data collection and entry, data auditing and normalization, and the submittal of information to senior leadership and business partners. * Ensure forecasted redirected labor savings is calculated prior to implementation and assess post-live via program dashboards. Qualifications Required Bachelor's Degree Business, Information Technology, related field, or equivalent years of service 5 years of relevant experience Working in revenue cycle management and /or healthcare operations 3 years of relevant experience Working with development and implementation of RPA solutions Preferred Preferred Master's Degree Business Administration, related field or post graduate business certification Demonstrated UiPath experience 3 years of relevant experience In direct leadership experience with demonstrated ability to lead teams through the work 2 years of relevant experience Working with federated models and large-scale automation projects CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Inpatient Coding Auditor, Certified (CICA) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Accounting & Finance, Certified (CSAF) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Business Intelligence, Certified (CSBI) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Managed Care, Certified (CSMC) - HFMA Healthcare Financial Management Association 180 Days required Or CRT-Specialist Physician Practice Management, Certified (CSPPM) - HFMA Healthcare Financial Management Association 180 Days required CRT-At least one Certification from preferred list - UNKNOWN Unknown RPA Tools & Technologies, UiPath/ AA RPA/ Other 30 Days preferred Physical Demands Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 10 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 10 lbs Pulling Force > 5 lbs: Seldom up to 10 lbs Sitting: Frequently Standing: Occasionally Walking: Occasionally Forward Bend - Standing: Seldom Forward Bend - Sitting: Occasionally Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Occasionally Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs: Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name Revenue Cycle Shared Services Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. to 5 p.m. Days Worked Monday - Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.