New

OPERATIONS EXPERIENCE AMBASSADOR

Compass Group
$28/Hr-$32/Hr
life insurance, parental leave, paid time off, retirement plan
United States, Washington, Seattle
Aug 21, 2025
Rapport Salary:$28/Hr-$32/Hr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You'll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career. Job Summary The Operations Experience Ambassador is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members. The Operations Experience Ambassador will serve as an ambassador to the on-site Workplace team while providing office operations support to our clients. They will have a level of expertise to assist all visitors quickly and can readily jump in to support meetings when needed. Job Responsibilities: Provide personalized and exceptional internal and external customer support with an emphasis on elevated hospitality. Greet employees and visitors, welcome clients with a smile and maintain eye contact through the entire interaction. Conduct daily walkthroughs of office space and meeting rooms to ensure all supplies and equipment are put away neatly or readily available for any upcoming meetings. Work independently and with a team to set up and teardown meeting rooms, catering orders, and office equipment. Respond to inquiries both in-person and via email, anticipate client needs, and follow up in a timely manner. Handling of mail and packages, communicating promptly to recipients when items arrive. Stay up to date with office A/V technology and be comfortable supporting basic A/V needs. Maintain office organization and cleanliness, including resetting workplaces and meeting rooms, loading/unloading dishwashers, restocking cafe, and beverage machine upkeep. Crosstrain and assist with other workplace roles (including front desk and meeting coordination) while showcasing a willingness to help wherever needed. Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest. Maintain a strong awareness of business activity and communicate all updates with your team members and other departments. Carry out instructions for security, fire, health, and safety processes and maintain relevant records. Other duties as assigned. Key Competencies: A genuine sense of hospitality, with a commitment to delivering the Rapport standards. The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with clients and visitors. Communicate effectively with peers, displaying accuracy and attention to detail both in verbal and written communications. Intermediate computer skills and knowledge of office technology, including Microsoft 365. Punctual, dependable, and dedicated to achieving operational excellence, down to the smallest of details. Discreet, ethical, and committed to maintaining a high degree of confidentiality. A consistently professional approach, with a mindset to take ownership and responsibility within and outside one's job domain. At least 2 years of work in a professional environment providing customer support and administrative assistance. Apply to Rapport today!* Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information Req ID:1454981 Rapport a specialized division of FLIK Hospitality Group