New 
IMM Patient Care Coordinator
 TEKsystems | |
$23.00 - $24.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, North Carolina, Morrisville | |
 Sep 16, 2025 | |
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*Patient Care Coordinator* Employment Type: Full-Time
Location: Remote (U.S. Based) Experience Level: Intermediate *About the Role* We're seeking a compassionate and detail-oriented *Patient Care Coordinator* to join our team and serve as a key liaison between patients, healthcare providers, and program stakeholders. In this remote role, you'll advocate for patients, support access to prescribed therapies, and help remove non-clinical barriers to care. You'll be the go-to expert on reimbursement, affordability programs, and patient assistance, ensuring a seamless experience for both patients and providers. *Key Responsibilities* * Act as a *regional expert* on reimbursement, co-pay, foundation assistance, and patient assistance programs (PAP). * Serve as an *advocate* for patients regarding program enrollment, affordability support, and access to prescribed therapies. * Build and maintain strong relationships with *healthcare providers*, offering ongoing support and program guidance. * Partner with prescribers and patients to *eliminate non-clinical barriers* to therapy access. * Understand and navigate *major payer types*, including private/commercial and government (Medicare, Medicaid, VA, DOD). * Maintain accurate records in compliance with *program standards and regulations*. * Escalate complex cases appropriately and follow program guidelines. * Collaborate with *Program Management, Franchise Managers, and Clients* to share insights and feedback. * Provide *exceptional customer service* while serving as a brand advocate. * Educate patients and providers to improve outcomes through *advocacy and communication*. * Uphold *confidentiality and ethical standards* in all interactions. *Required Skills & Qualifications* * *1-3+ years of experience* in the healthcare industry. * Strong background in *customer service, call center operations, and patient access*. * Familiarity with *insurance verification, prior authorizations, and medical claims*. * Knowledge of *Medicare, Medicaid, and other payer systems*. * *Medical terminology* proficiency. * *Bilingual* candidates strongly preferred. * Experience with *inbound and outbound calls* in a fast-paced environment. * *Computer savvy* with strong organizational and time management skills. * Professional, dependable, and adaptable with a *positive, can-do attitude*. *Preferred Experience* * Prior experience in *care coordination*, *pharmacy benefits*, or *case management*. * Experience working directly with *patients and providers* in a healthcare setting. *Why Join Us?* * Make a meaningful impact by helping patients access life-changing therapies. * Be part of a team that values *empathy, professionalism, and continuous learning*. * Work remotely with flexible support and growth opportunities. *Apply now* and become a trusted advocate for patients and providers across the country. *Pay and Benefits* The pay range for this position is $23.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in Morrisville,NC. *Application Deadline* This position is anticipated to close on Sep 29, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |