New

Remote Customer Service Representative

TEKsystems
$15.00 - $17.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Georgia, Atlanta
Sep 16, 2025
Join Our Customer Experience Team - Where Service Meets Impact! Are you passionate about helping others, solving problems, and making every interaction count? Whether you're coming from retail, hospitality, or food service, your people skills are exactly what we're looking for. Step into a role where your voice matters, your growth is supported, and your work makes a real difference. What You'll Do * Be the friendly voice that answers customer calls and chats * Help customers reset passwords, create accounts, and upload documents * Guide clients through managing their accounts and healthcare options * Answer general questions with clarity and care * Verify coverage eligibility and assist with service upgrades Problem-Solving That Matters * Think creatively to resolve customer concerns * Diagnose and troubleshoot issues quickly and effectively * Turn challenges into solutions with empathy and confidence Become a Product & Policy Pro * Stay sharp with ongoing training and certification opportunities * Adapt to evolving programs and updates with ease * Uphold company values and follow communication guidelines * Interpret procedures with precision and professionalism Keep Things Running Smoothly * Input customer data accurately into our systems * Handle various administrative tasks to support daily operations What You Bring * Customer service experience in call centers, retail, hospitality, or healthcare * Strong communication and multitasking skills * Tech-savvy mindset and ability to troubleshoot basic equipment issues * Recent work history with consistent performance and reliability What We're Not Looking For * Short, vague responses or lack of engagement * Difficulty following structured workflows or policies * Gaps in recent work history without explanation Entry-Level Role with Room to Grow This is more than just a job-it's a launchpad for your career. If you're ready to bring your energy, professionalism, and passion for service, we're ready to invest in you. Apply now and start building a future where your skills shine and your impact is felt. Pay and Benefits The pay range for this position is $15.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.