Collaborates with the supervisor to lead the accessioning and billing teams of The Institute for Genomic Medicine (IGM). Coordinates and assists with the accessioning of patient orders and samples and the verification of billing and patient information.
Essential Functions:
- Performs sample and order receipt and accessioning, practicing follow-up and documentation procedure. Verifies patient and billing information prior to sign-out.
- Assists in the instruction and assessment of Accessing staff and facilitates the training of Accessioners on implementation of new CPT codes, new tests, and changes to requisitions. Answers staff questions regarding billing. Promotes a cooperative, supportive, and productive team environment.
- Manages assigned projects. Predicts and avoids problems using information from quality control checks.
- Collaborates with the supervisor and manager to maintain technical and procedural operations. Researches, develops, and implements new or improved procedures and instrumentation.
- Provides efficient and effective customer service, ensuring customer satisfaction and quality patient care.
- Maintains knowledge of current federal, state, and local laws and regulations concerning laboratory reporting and billing requirements, including yearly updates.
Education Requirement:
- Bachelor's Degree in a chemical, physical, genetic, or biological science, required.
Licensure Requirement:
(not specified)
Certifications:
(not specified)
Skills:
- Strong writing and proof-reading skill with excellent attention to detail and organizational skills.
- Proficient use of computers, database programs, spreadsheet software and word processing. Proficient troubleshooting and problem-solving skills.
- Maintain and foster interpersonal relationships with internal and external customers
- Demonstrates the ability to work efficiently and independently promoting a team environment and maintaining a cooperative and supportive atmosphere. When personal workload is light, helps others to stay productive
- Demonstrates the ability to adjust to change, handle interruptions and function with changing circumstances.
- Demonstrate the ability to change communication styles to adapt to various cultural differences
Experience:
- Three years of experience in a healthcare environment, required.
Physical Requirements:
OCCASIONALLY: Bend/twist, Biohazard waste, Chemicals/Medications, Climb stairs/ladder, Cold Temperatures, Communicable Diseases and/or Pathogens, Fume /Gases /Vapors, Lifting / Carrying: 11-20 lbs, Loud Noises, Pushing / Pulling: 0-25 lbs, Pushing / Pulling: 26-40 lbs, Reaching above shoulder, Squat/kneel FREQUENTLY: Blood and/or Bodily Fluids, Decision Making, Interpreting Data, Problem solving, Sitting, Standing, Walking CONTINUOUSLY: Audible speech, Color vision, Computer skills, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Lifting / Carrying: 0-10 lbs, Peripheral vision, Repetitive hand/arm use, Seeing - Far/near
Additional Physical Requirements performed but not listed above:
(not specified) "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"
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Nationwide Children's Hospital
Sep 19, 2025