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PRN BH Patient Access and Scheduling Specialist

University Health
United States, Missouri, Kansas City
2301 Holmes Street (Show on map)
Sep 24, 2025

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PRN BH Patient Access and Scheduling Specialist 101 Truman Medical Center Job LocationUH Behavioral Health Kansas City, Missouri
Department
Patient Access Behavioral Health UHTMC
Position Type
Part time
Work Schedule
varied
Hours Per Week
4
Job Description

Interviews patients and/or other sources to obtain demographic and financial data accessing patients to clinical and financial systems of the hospital. Communicates health benefit regulations and patient financial obligation to responsible parties. Receives requests both written and telephonic to schedule patient appointments via the electronic scheduling system. Gathers and records financial and insurance information, coordinates and makes referrals to appropriate financial resources. Validates financial and insurance information, obtains appropriate pre-certification and authorization for services, collects co-pays; completes all admission/registration paperwork.

Minimum Requirements

  • High school diploma or equivalent required
  • Experience in clerical, patient contact, hospital business office or insurance
  • Communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payors and resource persons.
  • A minimum of one year's experience as a Patient Access & Scheduling Representative
  • Concise written communication skills and keyboarding skills required.

Preferred

  • Knowledge of basic medical terminology
  • Previous experience as a Patient Access Representative at TMC or equivalent at another organization.
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