Senior Business Analyst

Blue Cross Blue Shield MN is looking for a Senior Business Analyst to join our chronic medical product team. This is a non-technical business analyst role. In this role, you will be part of a team evaluating and developing programs for our members, related to STAR measures. You will evaluate non-tangible product offerings to determine their effectiveness, as well as be part of a product team developing new programs or solutions for our chronic care members. You will analyze data to determine need and collaborate cross functionally on new program development.

• Conducts in-depth research and analysis.
• Identifies trends, emerging issues and recommends best practices to ensure maximum results and develops metrics.
• Documents metrics and process changes.
• Effectively analyzes, designs, develops, implements, maintains and/or enhances new or existing programs through reporting and documentation.
• Participate in and coordinate individual projects and related activities to ensure project progresses on schedule.
• Maintains adequate communication regarding project status, risks, issues, and priorities with project sponsors and leadership.
• Acts as a liaison with internal partners and external partners to identify opportunities and needs and researches/develops implementation plans for meeting these needs.
• Responsible for representing the customer and/or stakeholder (internal/external) while collaborating with business and technical units.
• Serves as senior subject matter expert associated with content, processes, and procedures.
• May lead project teams and may provide training to lower level staff to achieve project milestones and objectives.

• 5+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Advanced collaborative, interpersonal, oral and written communication skills and demonstrated ability to develop accurate and appropriate communications.
• Advanced ability to communicate to all levels of management.
• Advanced research, analytical and problem solving skills.
• Advanced skills in Microsoft Excel, Word, and Access.
• Strong ability to make decisions based on analysis and business needs.
• Advanced ability to bring a different perspective to situations and challenge the status quo.
• Project management skills.
• Proven ability to work independently with guidance in only the most complex situations.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

• Bachelor's degree.
• Working knowledge of SAP, Visio, or other software programs.
• Experience with STARs or HEDIS measures.
• Healthcare Industry experience.
• Experience with JIRA, product/agile methodologies.

Compensation and Benefits:

Pay Range: $88,600.00 - $117,400.00 - $146,200.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.