Retail Associate - The North Face

Stratton Mountain Resort
parental leave, sick time, 401(k)

Oct 01, 2025
Seasonal (Seasonal) At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts Free or discounted multi-resort dependent season passes Free or discounted IKON pass Discounted golf & fitness center memberships Employee childcare rates & discounted seasonal programs Retail + F&B discounts Friends & family tickets Onsite medical clinic Medical, dental, vision, life, disability, EAP, HSAs, & FSAs 401(k) plan with company match Discounted tuition plan Paid parental leave Paid sick time, FTO, Vacation Additional perks & benefits for year round employees POSITION SUMMARY The North Face Retail Associate will be actively selling and merchandising product, seeing to the customer needs in the store, have product knowledge, and accurately process transactions. This is a seasonal full-time position, compensated at $20.00/hour. ESSENTIAL DUTIES Assist customers in finding the right product for their needs and desires Accurate cash handling and computer procedures Cleaning and merchandising the store as directed Answer the telephone following proper telephone etiquette Follow daily opening and closing procedures Know the product and services offered in your location as well as other Retail/Rental locations and the Resort Work independently on ideas that are for the benefit of your location Additional duties as assigned EDUCATION & EXPERIENCE REQUIREMENTS Education: Actively pursuing a High School Diploma, or equivalent Experience: Previous retail experience, preferred Previous customer service experience, preferred QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Must be 16+ years of age. Customer service skills Strong computer literacy Strong communication, and organizational skills PHYSICAL DEMANDS AND WORKING CONDITIONS This position may be required to work evenings, weekends and holidays. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. An Equal Opportunity Employer