Marketing Operations Program Specialist (Data Analyst / Systems Analyst)

Immediate opening for a Data Analyst or Systems Analyst with strong analytics problem-solving skills and a good understanding of SAS and system integration.

Please note this is a hybrid role in Culver City or Cupertino, CA.

You must be able to work 3 days onsite (Tuesday, Wednesday, Thursday) and 2 days remote (Monday and Friday).

• Culver City Pay Rate: $64.06/hour
• Cupertino Pay Rate: $71.71/hour

We are thrilled to partner with a globally recognized leader in technology and innovation, a company that consistently redefines how people connect, create, and experience the world. This organization is at the forefront of delivering groundbreaking services that enrich the lives of millions, driven by a mission to craft intuitive and powerful experiences. We are seeking a highly motivated and experienced Marketing Operations Program Specialist to join their dynamic team. This is an incredible opportunity to make a significant impact, directly influencing the efficiency and scale of marketing operations for a suite of widely used services, reaching millions of users daily. If you are passionate about leveraging data to drive strategic improvements and thrive in a fast-paced, evolving environment, this role offers a chance to shape the future of marketing execution within a truly iconic brand.

**About the Role:**

As a Marketing Operations Program Specialist, you will be a pivotal force in optimizing the delivery and strategy of automated messaging across various digital services. You will immerse yourself in the analysis of business processes and CRM platform needs, identifying critical areas for enhancement and driving improvements that directly contribute to the seamless operation of large-scale marketing initiatives. Your expertise will be instrumental in enabling efficient, on-device communications, ensuring timely and strategic engagement with a vast user base. This role offers the unique opportunity to lead cross-functional efforts, transform raw data into actionable insights, and directly influence strategic decision-making at a high level within a leading technology company.

**Key Responsibilities:**

* Lead end-to-end analytic program strategy, ensuring timely delivery and effective communication of results to senior leadership.

* Develop and implement robust data analysis strategies, methodologies, and best practices that align with overarching organizational goals.

* Gather, clean, and organize data from diverse sources, applying advanced analytical techniques to pinpoint technical issue trends, patterns, and anomalies within marketing operations.

* Create clear, concise, and compelling reports, presentations, and visualizations to communicate findings and recommendations to stakeholders, influencing business strategy.

* Translate complex data insights into actionable recommendations that drive process and platform improvements across large, cross-functional teams.

* Deliver regular weekly and monthly performance reports, providing critical insights into the health and efficiency of marketing operations.

* Create comprehensive technical documentation detailing incident symptoms, root causes, business impact, and resolutions to foster continuous improvement.

* Act as a cross-group collaborator, self-starter, and big-picture problem solver, consistently challenging the status quo with data-driven insights.

**Must-Have Qualifications:**

* 3-5 years of experience in analytics or related roles, with a proven track record of driving efficiency and scale in marketing teams within large matrix organizations.

* Deep technical knowledge and hands-on experience with marketing CRM systems.

* Exceptional problem-solving and interpersonal skills, with the ability to structure complex problems into actionable insights.

* Proficiency in relevant software and tools for data analysis and reporting.

* Demonstrated experience in creating clear and concise reports, presentations, and visualizations for various audiences.

* A track record of excelling in ambiguous and constantly changing environments, coupled with a curious mind and eagerness to learn.

* BA/BS or advanced degree in Analytics, Marketing, or Engineering.

* Experience with online services (SAAS) and subscription-based services at scale.

**Nice-to-Have Qualifications:**

* Experience with AI/ML concepts and their application in driving system-scale process and platform improvements.

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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