Campus Safety Assistant

Institution: Hampshire College

Department: Campus Safety and Wellbeing

Job Title: Campus Safety Assistant

Position Type: Full Time

Schedule: 40 Hours a week

Pay Range/ Status: $25.00 per Hour/ Non-exempt

Location: Hampshire College Campus in Amherst, MA

Reports to: Director for Campus Safety and Wellbeing

Anticipated Start Date: Immediately

Hampshire College, an independent, innovative liberal arts institution and member of the Five College consortium, is located on a beautiful rural campus in Amherst, Massachusetts. We provide residential undergraduate education to approximately 800 students. Each department at Hampshire College contributes to the collaborative culture of the organization and plays an important role in the success of the College.

Campus Safety and Wellbeing (CSW) at Hampshire College, which is part of the Justice, Equity, and Antiracism (JEA) Division, is dedicated to creating a safe, inclusive, and supportive environment for all students, faculty, staff, and visitors. CSW prioritizes both the physical and emotional well-being of members of the Hampshire College community, ensuring that everyone feels valued and protected. The CSW approach centers the whole person and is rooted in justice and equity, emphasizing non-clinical, mental health support by our team members, de-escalation, and effective communication both verbal and non-verbal, all while honoring the diverse identities within the Hampshire College community.

The Campus Safety Assistant will be instrumental in helping the College move closer to achieving its ambitious inclusion and equity objectives through active community building and safety. Successful candidates will also possess strong communication skills, cultural competence, and previous experience in campus safety and security or related roles.

Hampshire College uses a community responder model, and the Campus Safety Assistant will participate in the successful implementation of this model.

DESCRIPTION OF RESPONSIBILITIES:

Reporting to the director for campus safety and wellbeing and working in partnership with the health and wellbeing advocates, the campus safety assistant (CSA) is responsible for supporting the day-to-day operations of the College on their assigned shift in accordance with college and department policies and protocols. CSAs maintain a presence on college properties 24-hours a day, seven days a week during the academic semesters and during college breaks or curtailed operations. As part of a 24-hour-per-day on-call rotation, this position works in partnership with the administrator-on-call, the residence-on-call, and a counselor-on-call.

The primary responsibility of the CSA is to support members of the Hampshire community in creating an intellectually vibrant, compassionate environment that is actively welcoming and safe. The CSA provides routine services including but not limited to access management, after-hours property checks and appropriate services, routine campus/building rounds, first responder calls, fire/security alarm response, monitoring access system, dispatching, providing certified shuttles, accessible and general transportation, behavioral health responses, and supporting other departments in their operations and resources.

The campus safety and wellbeing office operates according to a Community Response Model. Working in tandem with health and wellbeing advocates, the CSA responds to needs such as but not limited to disturbances, noise complaints, trespassing incidents, interpersonal low-risk conflicts and other quality-of-life concerns. Responses to behavioral health needs are normally responded to with another on-call staff. During these responses, the assistant's primary focus is ensuring the environment is safe and secure to enable colleagues to provide mediation and consultation and to identify gaps in responding effectively to the incident/s. The CSA and health and wellbeing advocates are cross-trained to respond to incidents, and the CSA is expected to support colleagues or at times lead in assessing the situation and in intervening and providing the necessary support and resources to all involved in the incidents. Additionally, the CSA executes and responds to all routine safety and security protocols and is expected to support colleagues at all times.

The CSA is a student-centered staff member who cares deeply about forming strong relationships and engaging in meaningful experiences with students. This position is highly visible and maintains strong connections, participates in student activities, and works successfully with students, faculty, and staff. The CSA has experience in safety, security and wellness initiatives, prevention and education program management and feels comfortable working in an evolving, fast-paced, organizational framework with shifting responsibilities. At all times, CSAs are expected to maintain a high level of ethics and empathy and follow the department's code of conduct.

The CSA will work in close partnership with department colleagues, particularly residence life; student success and student engagement; health and counseling services; justice, equity, and antiracism; and other campus partners. The CSA will also work collaboratively with campus constituents to build a community that will always be open and honest with one another and act with integrity and civility, treating one another with respect, care and kindness.

REQUIRED SKILLS:

• Knowledge of state, local and federal laws as related to college campus safety; an understanding of security on college campuses, including card access, crime prevention by environmental design, and general safety practices; and experience with crisis intervention, report writing, and field training.
• Ability to exercise sound judgment based upon their training and experience and are held to a high level of ethics and code of conduct while on and off-duty.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Demonstrated skill in understanding cultural differences.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and community members.
• Ability to serve as an advocate for individuals of all ethnicities, races, genders, ages and backgrounds.
• Proficient written and verbal communication skills.
• Ability to communicate with racially, ethnically, and socioeconomically diverse individuals and communities.
• Ability to support and enhance a sense of belonging and success of students from traditionally marginalized populations.
• This position requires a valid driver's license and must successfully meet the requirements of Hampshire College driver credentialing policy.
• Assistants will be required to fill in on shifts as needed, and may be required to work overtime, holidays and emergencies. Campus safety assistants are considered essential personnel.
• Familiarity with using computer programs including Guardian Reporting and Informer.

Employment is dependent on successful completion of the following:

• Pre-employment physical and background check.
• Certification in CPR/First Aid/First Responder or ability to obtain certification in Massachusetts within six months of hire.
• A valid driver's license and successfully meet the requirements of Hampshire College driver credentialing policy.
• Completion of OSHA (Occupational Safety Health Administration) SHA certification.
• Mental Health First Aid.

REQUIRED CERTIFICATION, EDUCATION, AND EXPERIENCE:

• Associate's degree required.
• At least 1 years of relevant experiences.

Alternatives to formal education and paid work experience may be considered as equivalent qualifications to include military service/training, volunteering, activism, and other non-traditional programs and experiences related to the position.

PREFERRED QUALIFICATIONS:

• Experience in Community Response Model for campus safety.
• EMT Certification.

BENEFITS:

Hampshire College offers an excellent benefits program for eligible employees such as medical, dental, vision, life insurance, generous retirement plan contributions, flexible leave plans, and many other fringe benefits. For information on Hampshire College, including more information on employee benefits and our company culture, visit our website at www.hampshire.edu.

WHO SHOULD APPLY:

Hampshire College is an equal opportunity employer and deeply committed to a community of excellence, equity, diversity, and inclusion. We are particularly committed to revealing and combating the social and institutional structures that support racism and white supremacy in all phases of employment and college life. We believe that the educational and employment environment is enhanced when diverse groups of people with diverse ideas come together to work and grow. We encourage applications from women, underrepresented minorities, persons with disabilities, sexual minority groups, veterans, and other candidates who will contribute to the diversification and enrichment of ideas and perspectives. Hampshire College is committed to removing barriers to employment faced by equity-seeking groups and encourages (but does not require) members of these groups to self-identify in their application materials. Applicants whose work incorporates a global perspective and a demonstrated commitment to issues of diversity in the work environment are particularly encouraged to apply.

Review of applications will begin immediately and will continue until the position is filled.