Campus Admission Specialist I

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position will be partially based in the following office location:

For hybrid roles, employees must be able to commute to Manchester, NH on a regular basis.

The opportunity

You will recruit and enroll qualified prospective students for campus first-year, transfer, graduate, and doctoral programs. You will assist students through the enrollment process while being a liaison to other campus departments serving as the student's advocate. You are expected to model SNHU's brand values and provide outstanding customer service in every interaction with every student. Primary job responsibilities include territory management, periodic regional recruitment travel, conducting personalized outreach to prospective students/families, performing informational sessions and interviews, and supporting on-campus event-related functions as assigned. You will work with the team to accomplish the goals for the department. You will report to the Director of Campus Admissions. This is a dual place role. #LI-Onsite

What you'll do:

• Identify opportunities to use recruitment initiatives at regional high schools, colleges, and area partnerships.
• Conduct recruitment travel as needed; attend regular high school/college visits, college fairs, and classroom presentations.
• Represent the university at events on-campus throughout the academic year. Perform supportive tasks pertinent to on-campus events e.g. information sessions, tours, activities, organization and preparation.
• Initiate dialog with prospective students. Evaluate the prospective student's needs, interests and qualifications while providing concise information to help the prospective student make an informed decision on program/course offering, delivery mode, and school fit. Present information about the school, program offerings, structure, accreditation, cost, and benefits specific to the prospective student in an accurate and ethical manner.
• Assist prospective students through the admission process following SNHU policies and procedures, and in compliance with all applicable regulations and accrediting standards. The major components of the process include response time to new inquiries, student interviews, facilitating and processing the enrollment, and following up through Day 15 of successful term start.
• Other responsibilities as assigned. Job duties and responsibilities can change at any time, with or without notice.

What we're looking for:

• Bachelor's degree required
• 1 year of customer service and sales experience
• Strong organizational skills to balance travel, outreach, and follow-up. This position requires heavy travel, nights/weekends, and flexibility
• Public speaking skills with the ability to engage both small and large audiences

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you're exceptional)

You're the whole package. Your benefits should be, too. As a full-time employee at SNHU, you'll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources