IHQSE Program Coordinator (Business Services Intermediate Professional)

Job Summary:

The Institute for Healthcare Quality, Safety & Efficiency (IHQSE) aims to transform, through discovery, improvement, and spread, the people and processes that serve our patients. The Program Coordinator will assist with daily operations, including training programs, events, marketing and communications. This position will also act as the first point-of-contact for program inquiries and provide logistic, procurement and finance assistance as related to the IHQSE programs.

Key Responsibilities:

This position is responsible for work in the areas of program/project support, event coordination, marketing and communications support and other administrative duties as needed. Specific duties of the position include, but are not limited to the following:

Program/Project Support & Event Coordination (80%)

* Manage event logistics for IHQSE programs, from pre-event (scheduling, reserving space, coordinating catering, sending pre-event communications) to on-site support (set-up, catering, break-down, debrief) and post-event (follow-up communications, evaluations).

* Support creation of program materials (e.g., agendas, slides).

* Prepare and send evaluations, collect and collate response data.

* Analyze program feedback and evaluations to make recommendations for future programs.

* Coordinate application process for training programs and small grants.

* Act as first point-of-contact for program inquiries.

Marketing & Communications Support (10%)

* Collect data on alumni achievements and ongoing work. Recommend stories of interest to highlight.

* Export, collate and maintain a marketing and communications dashboard of key metrics.

* Provide basic website updates.

* Conduct lead follow-ups, including emailing and calling prospective program participants.

Administrative support (5%)

* Maintain the customer relationship management system.

* Provide meeting support including but not limited to meeting space arrangements, agenda item solicitation, and recording confidential meeting minutes.

Finance (5%)

* Maintain office supplies inventory, anticipate supply needs, place orders and verify receipt.

* Ensure transactions are appropriate and comply with University regulations and policies.

* Process procurement requests and travel arrangements for faculty and staff.

* Prepare program invoices.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Supervision Received:

The position reports directly to the IHQSE Education and Events Program Manager, with matrixed reporting to the IHQSE Marketing & Communications Program Manager.

Supervision Exercised:

None.

Work Location:

Hybrid - This role is eligible for a hybrid schedule, with attendance on the Anschutz Medical Campus as needed for in-person programs and meetings. Starting in January 2026, this role will have a hybrid schedule, with 3 days per week on campus and as needed for in-person meetings.

Why Join Us:

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

* Bachelor's degree from an accredited institution

o A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis.

* One (1) year of professional experience with program support and/or event coordination.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Experience working at an academic medical center or in higher education.
• Experience with customer relationship management systems.

Conditions of Employment:

* Must be willing to work flexible work schedules on weekdays to accommodate event and conference needs.

* Must be able to comfortably lift 25 pounds and perform minimal physical demands.

Competencies/Knowledge, Skills, and Abilities:

* Strong attention to detail.

* Excellent organizational skills including ability to prioritize multiple projects.

* Outstanding customer service skills.

• Ability to maintain accuracy with electronic records.
• Ability to complete high volume tasks thoroughly and independently.

• Ability to communicate effectively in both a written and verbal capacity.
• Ability to analyze problems and propose solutions.
• Advanced proficiency with Microsoft Office Suite (specifically Word, Excel, PowerPoint and Outlook), proficiency with Adobe Acrobat Pro.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position.

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Anne Kercsmar, anne.kercsmar@cuanschutz.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by October 15, 2025. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $52,773 to $67,127.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu .

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.