Epic Go Live Support

TEKsystems
$40.00 - $50.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Massachusetts, Boston
Oct 02, 2025
Description We are seeking a dedicated At the Elbow (ATE) Support Specialist to provide on-site support to non-laboratory clinical users involved in specimen collection for lab processing. This role entails working closely with clinical staff in various assigned areas, ensuring they have the necessary guidance and tools to effectively navigate lab collection workflows and any changes to their preference lists. The ATE Support Specialist will work ten-hour shifts, actively rounding in clinical environments to offer real-time assistance. Training will be provided on key Epic changes and essential talking points to equip the ATE with the knowledge needed to support users effectively. In this role, the specialist will serve as a vital link between clinical users and central support teams, facilitating communication and troubleshooting any issues that arise. This includes the responsibility of opening support tickets on behalf of users for unresolved problems. Additional Skills & Qualifications Candidates must be local within a commutable distance to the Boston Area. Pay and Benefits The pay range for this position is $40.00 - $50.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Boston,MA. Application Deadline This position is anticipated to close on Oct 14, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.