Child Support Specialist I

County of Sonoma

Santa Rosa, CA

Child Support Specialist I

Salary: $60,881.29 - $74,009.28 Annually

Closing Date: 10/8/2025 11:59 PM Pacific

The Department of Child Support Services is looking for energetic, detail-oriented, candidates with strong customer service skills to join their highly innovative team as a Child Support Specialist I. 

The Department of Child Support Services is currently recruiting to fill two full-time Child Support Specialist I vacancies, one monolingual English and one fluent bilingual (English/Spanish). If you are interested in one or both positions, we encourage you to apply now!

The Sonoma County Department of Child Support Services (DCSS) works directly with parents and legal guardians to establish paternity and ensure children and families receive court-ordered financial and medical support. Child Support Specialist I is a great opportunity to begin a rewarding career with the County of Sonoma where you can enjoy the satisfaction of making a difference in your community.

The Position

As a Child Support Specialist I (CSS I), you will work within a team environment, managing tasks and making independent decisions. These positions report to their lead worker and supervisors. CSS I's will also be responsible for:

• Establishing, reviewing, enforcing, researching, preparing, and monitoring child support payments and collections

• Interviewing those receiving and paying support

• Compiling information from documents, financial statements, and other appropriate sources regarding child support cases

• Preparing legal documents

• Prioritizing and managing a large caseload while meeting mandated time frames and compliance standards

What We Offer

Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including:

• Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment

• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range

•  Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year

• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options

• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits

• Retirement - A pension fully integrated with Social Security

• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment

• Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

Learn more and apply:  http://50.73.55.13/counter.php?id=309795

*Salary is negotiable within the established range for the position and benefits described herein do not represent a contract and may be changed without notice. For more information, including minimum qualifications, & to apply, visit www. yourpath2sonomacounty.org or call 707-565-2331. The County of Sonoma is an Equal Opportunity Employer. We value diversity and are committed to having a workforce that is representative of the communities we serve.