INTERNAL - QA Release Technician

Nature's Way
United States, Wisconsin, Green Bay
Oct 02, 2025
Welcome to a better way, an authentic way.Welcome to Nature's Way. Inside our minds, inside our hearts, inside our business, inside our bottles. Our reason for being, the purpose that inspires our work every day, is quite simple:Help people live healthy lives. When we help people live healthy lives, we build a happier, healthier world for everyone. How we go about our work drives TRUST in who we are, what we do, and the products we produce. That means something important to the world, and it means the world to us. PeopleTRUST Our products to be the gold standard Our words to be true Our claims to be honest, Our actions to have integrity. Together we work with an awareness of how even small actions affect others, an attitude of kindness and concern for each other, and a drive for action that helps people live healthy lives. It's the best way. The right way. The only way. Nature's Way. Be a part of helping people live healthy lives as our new QA Release Tech. Summary The QA Release Technician is responsible for reviewing laboratory testing data and associated documentation to make usage decisions in SAP, ensuring that products meet Nature's Way specifications and quality standards. This role demands strong organizational skills, attention to detail, focus, resiliency under pressure, and effective prioritization of competing tasks. As part of a two-person on-site team, the QA Release Technician serves as the primary contact for internal customers regarding product release, requiring excellent interpersonal, written, and verbal communication skills. Essential Duties and Responsibilities Process Releases of Materials: Review testing results against established SNA specifications. Verify completeness and accuracy of documentation. Perform material disposition in SAP and WMS. Escalate deviations or Out-of-Specification (OOS) results to the QA Specialist. Communicate product status to internal teams. Process HOLDS: Initiate HOLD notifications upon request. Close HOLDs and manage inventory based on final disposition. Process scrap and vendor return notices. Monitor quarantined and blocked stock reports for final disposition. Prioritize QA tasks for Contract Packaging Purchase Orders by timeline. Generate Certificates of Analysis (CofAs) for contract production and Amazon Andon Cord requests. Monitor and update inspection types for new and existing materials. Perform SOP and Work Instruction writing and editing consistently with the work assigned by your supervisor. Process status changes for damaged materials and issue trash notices. Use Quality Systems to supply product data for specific projects and update electronic information. Participate in special projects as needed. Represent QA/QC policies and communicate requirements and concerns across departments. Adhere to company GMP policies. Skills and Abilities Proficiency in Microsoft Office (Outlook, Excel, Word). Experience with electronic management systems, especially SAP. Strong organizational and communication skills. Reliable attendance and punctuality. Problem-solving skills involving a variety of variables in unique situations Familiarity with GMP environments. Basic understanding of chemistry and microbiology is a plus. Education and Experience High School Diploma or equivalent required; Associate degree preferred. Minimum of 2 years of related experience in a quality assurance or similar role. Demonstrated ability to manage tasks under pressure with high attention to detail. Qualifications To perform this job successfully, the individual must be able to carry out each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made for individuals with disabilities. Additional tasks may be assigned based on business needs. Language Skills Must have the ability to read/write and understand both verbal and written work instructions. The ability to respond to common inquiries or complaints from internal and external customers, regulatory agencies, or members of the business in a professional manner and effectively present information to management and specialty teams. Mathematical Skills The ability to perform basic math functions of addition, subtraction, multiplication, and division. The ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations in a pharmaceutical forum. Reasoning Ability The role requires the aptitude to make logical decisions. Problem solving, prioritization, communication both with a partner and independently are essential skills for the role. Familiarity with symbolism (formulas, equations, graphs, etc.) as needed to complete assigned tasks is beneficial. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee is required to sit and/or stand while working on a computer. The employee is occasionally required to walk, climb, or balance, stoop, kneel or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus. Work Environment The Release Technician role is an on-site position and not eligible for remote processing. The role is based in the Challenger Nature's Way building and may require occasionally driving a personal vehicle between other Nature's Way locations within the I-43 Business Park area. While performing the duties of this job, the employee may be occasionally exposed to moving mechanical parts, fumes, or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate. The job may involve travelling one or two times a year. Must adhere to company GMP's. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)