Operations Coordinator Mexico Cross Border Services

Location: Onsite Laredo, TX

Schedule: Monday - Friday, 8:00am - 5:00pm

Salary: $18.28 - $22.86 per hour based on experience

What work will you perform?

We are seeking a meticulous and proactive Operations Coordinator to join our logistics team, specializing in cross-border shipments between the U.S. and Mexico. You will manage inbound and outbound load coordination, ensure efficient dispatch as the primary liaison with agents, carriers, BCOs (Business Capacity Owners/Owner Operators), and Mexican partners. The ideal candidate demonstrates strong decision-making, planning expertise, and excels both independently and collaboratively. This role also includes key administrative duties supporting smooth operations. Excellent communication skills are essential for success. This is a valuable opportunity to develop your expertise in heavy haul and cross-border transportation.

Essential Responsibilities:

• Dispatch cross border import/export load coordinating
• Using Landstar's Transportation Management Systems (TMS)
• Act as the first point of contact for agents and Mexican carrier partners
• Support managed accounts and ensure compliance with policies and procedures
• Maintain high-level communication with agents, carriers, and customs personnel
• Provide continued training and guidance to Agents on Landstar Mexico processes and workflows

Required Minimum Experience and Education:

• 2 years of dispatch load coordination
• 2 years of customer service experience including switchboard operations

Preferred Experience and Education:

• 1 year in heavy haul transportation, cross-border dispatch or combination thereof.
• 6 months of experience in accounts payable or general accounting

Knowledge, Skills, and Abilities:

• Bilingual in Spanish and English
• Strong mathematical and dimensional understanding
• Excellent time management and multitasking ability
• Superior organizational and follow-through skills
• Strong problem-solving and decision-making capabilities under pressure
• Proficiency in Microsoft Word and Excel

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.