EE Relations Rep, Tech/Prof

Job Summary

We are currently hiring an Employee Relations Representative for our Advantage Technical team, and our ideal candidate will possess a passion for impacting lives and our community. This individual will act as the primary contact for all employee relations for assigned temporary employee population. Will be responsible for consistent standards and responsibilities in employee care and meet or exceed our employee's expectations with overall professionalism, relationship building and responsiveness.

Essential Duties

Your Day-to-Day Leadership includes Activities such as these:

• Conducts new hire orientation including review of the employee guide for temporary employees, completing new hire documentation, and providing education on all aspects of the client and Company policies and procedures.
• Responsible for facilitating background/credit checks and drug screens as required.
• Respond promptly to all employee inquiries and concerns in a professional manner.
• Responsible for first line of response in resolving any employee payroll issues.
• Serve as employee liaison through established standards of communication.
• Upon request, participate in screening of applicants/candidates and conducts reference checks.
• Assist in gathering and entering employment data for reports and analysis as required.
• Ensures that exit documentation is recorded in applicable software
• Performs data entry into system of record to ensure all staff is up to date on employee status and communications.
• Partners with Corporate to review and resolve employee concerns following established investigation methods.
• Escalates issues to leadership based on nature, seriousness, and scope of issue.

Competencies

Competencies we value for this role include ethical conduct, thoroughness, detail-oriented, excellent written and oral communication skills, strong time management skills, customer-service orientation, good skills in the use of Microsoft Office products (Word, Excel and PowerPoint), proven strong organizational skills, and an ability to effectively prioritize in a multi-task environment. Ability to handle confidential information, have a basic understanding of employment laws and regulations, be adaptable in changing situations, have warm and agreeable interpersonal skills and ability to effectively listen, ability to build coalitions and earn the trust of others and encourage teamwork, and the ability to be proactive and reactive in problem solving. We also desire 2 years of recruitment experience or an Associates degree with equivalent experience and prior customer service experience with general Human Resources knowledge.

Culture

The Staffmark Group experience is more than just a job.

• Opportunity. We are proud to be a part of RGF Staffing, a Recruit Holdings Co., Ltd., company - one of the largest staffing firms in the world. As an active contributor to the company, professional development and career advancement opportunities will be within your grasp!
• Award-winning teamwork. We have earned industry-leading recognition, such as ClearlyRated's 2021 Best of Staffing Client Diamond and Best of Staffing Talent Awards.
• A commitment to diversity and inclusion. An equitable, inclusive, and diverse work environment are critical to the mission, vision and values of our company. We strive to foster authentic belonging for all the lives we touch. We are committed to supporting the diversity of each of our employees, and celebrating the inclusion of all types of thought, differences, and voices. We celebrate our differences and capitalize on them to promote creativity and equality, and to help change our world for the better. Every individual who works with us will be treated with respect, without exception.
• An engaging culture. Do you do your best work when you are challenged, inspired, and having fun? Us too! That is why the tenure of our internal staff is well-above the industry average.
• Excellent benefits. Our team's health and life balance are important to us, so we offer competitive pay, cutting edge benefits, a generous Paid Time Off plan, and consistent recognition for a job well done.
• Training and support excellence. Bring your talent and commitment, and we'll provide the tools and resources you need to be successful on the job.
• Longevity and security - with over 50 years in the business and a national network of over 400 locations, we offer unlimited opportunities with tremendous growth potential.
• Learn more about us at www.staffmarkgroup.com

Required Language

Advantage Tech-Vehicle Service and our parent company, Staffmark Group, LLC, is an Equal Opportunity Employer offering employment without regard for race, color, religious creed, national origin, ancestry, gender, marital status, age, sexual orientation, sex, gender identity, disability, veteran status, or other legally protected categories.