New 
Platform Solutions - Credit Bureau Disputes CW Specialists
 Spectraforce Technologies | |
 United States, Utah, Draper | |
 Oct 03, 2025 | |
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Title: Platform Solutions - Credit Bureau Disputes CW Specialists Duration: 12 months Location: Draper,UT 84020 Responsibilities: o Be the subject matter expert while managing multiple high-risk function queues. o Documenting steps taken, while efficiently and accurately completing customer requests through casework. o Workload will consist of high-risk casework such as Credit Bureau disputes and notifications. o Participating in projects or process improvements to drive operational excellence. o Research escalated customer disputes and requests and provide customer-centric resolutions. o Abide by applicable regulatory and departmental policies and procedures. o Contribute feedback to develop new content and refine the existing processes and procedures. Must Haves/Qualifications: o Prior experience working with the major credit bureaus and their propriety products preferred. o Prior financial industry experience. o Prior data furnishing experience preferred. o Strong analytical ability required. o Prior credit bureau dispute and operations experience. o QA and UAT of Metro2 mapping and mitigation of rejections. o Proficient skills with Excel, Word, PowerPoint required. o Experience using SQL, SAS, or comparable data mining and query tools a plus. o Bachelor's degree preferred or equivalent work experience. | |