Senior Manager, Professional Services & BPO

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Position Summary:

The Senior Manager of Professional Services & BPO will lead the development of the global sourcing strategy and supplier strategy for Avis Budget Group's professional services and business process outsourcing (BPO) spend across all Avis locations with key stakeholders in the United States (New Jersey, Virginia, Oklahoma) and Europe (Hungary). This role is responsible for designing and supporting the execution of globally aligned strategies, ensuring competitive and risk-mitigated contracts, and building supplier relationships to deliver cost savings, service excellence, and innovation. The ideal candidate will bring expertise in systems, IT, BPO and administrative cost categories, with a proven ability to deliver results in a global, matrixed organization.

What you'll do:

Strategic Sourcing & Vendor Management

• Develop and implement comprehensive, globally aligned sourcing strategies for professional services and BPO categories.

• Ensure the development of agreements and supplier relationships that mitigate risks related to market volatility, regulatory compliance, currency fluctuations, and operational dependencies.

• Manage supplier relationships using Supplier Relationship Management (SRM) best practices to maximize value in cost, service, and quality.

• Deliver business-aligned savings goals and other procurement KPIs.

Operational & Global Alignment

• Support the development and implementation of internationally standardized procurement practices.

• Drive cross-market best practice sharing and foster supplier partnerships that enhance global performance.

• Partner with internal stakeholders, including IT, Finance, HR, and Operations, to align strategies with business priorities.

Risk & Performance Management

• Monitor supplier performance and ensure adherence to contractual obligations, service-level agreements, and compliance requirements.

• Identify and proactively mitigate supply chain and vendor risks impacting business continuity or costs.

• Develop, track, and report on procurement KPIs to measure efficiency, compliance, and value delivery.

You should apply if you bring:

• Bachelor's degree required; Master's degree or MBA preferred.

• 7+ years of progressive procurement experience, with expertise in professional services, IT, P2P, and administrative cost categories.

• Experience managing large-scale procurement portfolios ($250MM+).

• Demonstrated success in building, aligning, and executing global sourcing strategies.

• Strong negotiation and contracting expertise, with proven results in risk management and cost optimization.

• Excellent stakeholder engagement and collaboration skills in a global, matrixed environment.

• Strong analytical, communication, and leadership abilities.

Benefits you'll receive:

• Paid time off

• 401K retirement plan with company matched contributions

• Access to Medical, Dental, Vision, Life and Disability insurance

• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages

• Contribute up to $260 as a tax free benefit for public transportation or parking expenses

• Employee discounts, including discounted prices on purchase of Avis / Budget cars

• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

The annual starting salary for this position is between $140,000 - $180,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

The fine print:

Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.