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Position Title:
Vice President, Stadium Operations
Who CITY is:
St. Louis CITY is more than just the newest local MLS soccer team, we have quickly become the heartbeat of St. Louis and are leading the frontier of an emerging cultural renaissance. Join our growing family of 500+ visionaries in a fun and fast-paced work environment that provides unmatched potential for new ideas, personal growth, and immediate impact.
Who you are:
CITY provides a progressive and supportive workplace that lets YOU be YOU. We value unique experiences and perspectives, and we hire employees who leverage their differences to add value.
Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility.
What CITY does:
Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team.
Job Summary:
The Vice President - Stadium Operations leads and directs the operation of Energizer Park, the Washington University Orthopedics High Performance Center and Admin Headquarters for St. Louis CITY SC. This position is a key leader in the organization, responsible for overseeing all aspects of the facility operations to ensure a safe, clean, friendly, sustainable, efficient, and exceptional experience for all guests, employees, and partners. This executive 'role requires leadership within a fast-paced environment, a strategic and detail-oriented individual with extensive experience in facilities management, sustainable facility operations, match/event operations, guest services, facility, event, and team security.
Responsibilities:
- Strategic Planning and Oversight: Develop and implement strategic plans for facility maintenance and operations, match/event operations to support business operations focusing on creating a best-in-class guest experience and operating the facilities in a sustainable, cost efficient manner while maximizing revenue. Communicate effectively with Ownership, senior management, and corporate partners.
- Operational Management: Oversee daily operations, including facility maintenance, sustainable facility operations, match/event logistics, parking, guest services, staffing and vendor relationships. Develop and implement standard operating procedures for the Stadium Operations Department. Develop, implement, and continuously improve sustainable operating practices to optimize the use of resources, including energy, water, and materials, and to minimize waste and environmental impact. Direct third-party service providers, such as mechanical and electrical maintenance, 24/7 building security, housekeeping, and waste management to integrate them seamlessly into the stadium operations team.
- Security: Identify, assess, and mitigate operational risks. Develop and implement standard operating procedures for the Security Departments. These include, among others, risk assessment, emergency response and business continuity plans. Direct relationships with local first responders in providing appropriate police, fire and emergency medical services for all stadium events.
- Team Leadership and Management: Lead and mentor the operations team, fostering collaboration and continuous improvement. Recruit, hire, train and inspire a diverse, inclusive, fan-centric organization. Manage performance and provide guidance.
- Financial Management: Develop and manage the operations budget, monitor utility usage, and report on key performance measures. Develop, manage, and execute the capital expenditure program for the stadium and training facility.
- Stakeholder Collaboration: Collaborate with other departments and build relationships with stakeholders to ensure seamless operations and successful event execution. Establish and maintain effective working relationships with strategic partners such as concessionaire, and third-party service providers. Act as primary liaison with all local, state, and federal agencies to ensure the facilities operate in a safe, secure manner while adhering to required regulations.
Qualifications
- MBA advanced degree with a bachelor's degree in communication, business, engineering, facility management or sports management.
- 10+ years' experience with increasing responsibility in a major public assembly facility with professional and/or NCAA Division I experience.
- Proven track record in driving operational excellence, implementing best practices and a strong commitment to continuous improvement.
- Demonstrated ability to lead a team and inspire open, inclusive, collaborative working relationships with both internal and external partners.
- Excellent communication, negotiation, and relationship-building skills.
- The ability to solve problems using collaboration and data-driven analytics. An ability to make sound decisions in a timely manner.
- Strong organizational skills and an ability to delegate tasks effectively.
- Ability to work effectively under pressure and make sound decisions quickly.
- A high degree of integrity, ethics, and professionalism.
- A passion to provide best-in-class guest experience every match, every day.
- Extensive knowledge in sport facility maintenance, operation, security, and event management.
- Knowledge of relevant industry regulations, standards and best practices: Staying current on emerging trends and technologies.
- Strong understanding of sustainability principles and practices.
- Experience with environmental management systems and reporting frameworks: Such as LEED and ISO.
St. Louis CITY SC is building a team that is passionate about their work, the success of our Club and the growth and revitalization of our region. We desire people who hold themselves and others accountable and are driven by setting new standards for fan engagement.
TKFC LC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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St. Louis CITY SC
Oct 04, 2025