Process Controller, Operations

We offer:

We offer you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy... We're proud of our people who define our company's industry leadership, global team culture and customer-centric focus every day.

When you join our CCL Team, you join a truly diverse, global organization in a fast-moving, values-based, work environment where you can grow on the job, create and shape our digital solutions, tap into industry-leading talent development initiatives, enjoy working with your colleagues and broaden your world view through our international job postings. We offer competitive compensation and benefits for full-time employees including health, dental and vision insurance, a 401k savings plan with an employer match and paid time-off - and our parental leave policy is recognized world-wide as one of the best in the industry.

Global scope

Every company, every country wants access to a competitive shipping, logistics and port system - and our people have created one company that offers one, easy-to-use solution to all their shipping needs.

Maersk is unique

Maersk is uniquely positioned to play a significant role in global trade, creating opportunities that help countries, companies and people succeed. Our vision is simple: Maersk is the global integrator of container logistics, connecting and simplifying our customers' global supply chains. We do this through the global scale of Maersk, the world's largest shipping line; our Logistics and Services expertise that help customers manage their global supply chains; and through our port operator, APM Terminals, one of the largest container terminal operators in the world with the most strategic locations to serve global supply chains.

Join us and play an important role on our team lifting global trade every day!

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job - we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Location: Charlotte, NC

PURPOSE:

• Manage live operations to meet operational needs & partner with IT and Technical department in fine-tuning automated equipment settings

• Provide decision making to ensure flawless container flows between vessel, yard and gate and ensure proper management of systems.

Provide direction to union labor Leads through daily work instructions, including dispatching as well as improving processes to minimize exceptions.

PRINCIPAL ACCOUNTABILITIES:

• Lead and manage live vessel, yard, and gate operations to ensure smooth execution to meet operational targets.

• Ensure execution of the work instructions in the system by union labor with no stoppages and provide decision making

• Proactively manage the efficient deployment of terminal CHE.

• Managing all the stops related to the SC's, TEL's and STS to ensure systems return to OPS as soon as possible.

• Proactively coordinate with Process Control Manager to actively manage operations and avoid stoppages by being ahead of the overall operational plan.

• Be standardization drive agent to ensure work consistency across all tasks and shifts following APM Terminals WoW.

• Proactively avoid operational wastes by performing checks on the plans and advise next course of action throughout the course of the shift.

• First line of support for all other functions in case of exceptions during operational execution.

• Liaison between Operations and Customer Service, Strategy, and other departments.

• Perform root cause analysis on operational failures including systems and take ownership of the follow up process through resolution while also identifying successes and revising processes for continuous improvement.

• Lead internal controls walkthroughs/design assessment operation projects to identify and assess changes to the control environments. Advise leaders and process owners to ensure operational risk are adequately mitigated.

• Define and identify operational control gaps and provide recommendations (remediation / mitigation) for control process improvements.

• Mapping, overseeing and reporting operational workflow by analyzing costs, productivity, and risks on a weekly & monthly basis.

• Develop and execute technical strategies, goals, objectives and implement key departmental policies and procedures.

• Forecast modernized equipment tooling demands and identify and propose prioritized focus operational areas to minimize system downtime and increase operation targets

• Collaborate with other functions on terminal for diligent resolution of exceptions and process improvements

• Be actively involved in continuous improvement projects to support the achievement of targeted volume and productivity levels

• Develop effective ways to communicate and lead union labor staff through oneon-ones and frequent team meetings to ensure terminal alignment on operational initiatives and to achieve operation goals.

• Perform other duties as required

CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE

Necessary to perform the requirements of the position:

• Education - Minimum four (4) year degree from an accredited college or equivalent Terminal Operations working experience of five (5) or more years

• Data driven with attention to detail

• Accountability - Ability to set operational plans with short-term impact by maintaining standards that lead to high performance and execution

• Agility - Ability to modify important changes rapidly

• Collaboration - Ability to exchange and adapt skills when working together across boundaries

• Functional Excellence - Broad knowledge in job area/discipline or expertise in a specific discipline.

• Must be able to work variable shifts including evenings, weekends & holidays.

Job Type: Full Time

Company Benefits:

• Medical

• Dental

• Vision

• 401k + Company Match

• Employee Assistance Program

• Paid Time Off

• Flexible Work Schedules (when possible)

• And more!

Pay Range: $70,000-$80,000

*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States:

You must be authorized to work for any employer in the U.S

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.