Senior Scrum Master (Hybrid)

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Facilitate agile scrum ceremonies including but not limited to, Daily Scrum, Sprint Planning, Team Retrospective, Sprint Review and Backlog Refinement.

• Prepares team for PI Planning, assisting with team breakout sessions promoting alignment with broader Agile Release Train (ART) goals.

• Coaches team to higher level of maturity with predictable delivery at a sustainable pace.

• Facilitates team collaboration, decision making and conflict resolution.

• Serve as a servant leader, enabling teams to be self-organized, cross-functional, and effective in an Agile environment.

• Helps the team remove impediments and bottlenecks that interrupt the flow of services.

• Partners with Product Owners and Leaders on roadmap, providing techniques to effectively build and manage product backlog and to develop a release strategy that maximizes the value being delivered.

• Track and report on team metrics (e.g., velocity, sprint burndown, predictability) to drive continuous improvement and transparency.

• Foster a culture of continuous improvement by encouraging experimentation and learning from outcomes.

• Serves the organization by increasing awareness and adoption of agile principles and values.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support, or service.

• Solid knowledge and understanding of IT product delivery, including experience in a Scrum Master role or related experience.

• Solid knowledge and understanding of Agile frameworks such as SAFe, Scrum and Kanban, principles and values.

• Solid knowledge and understanding of technology practices related to software development lifecycle and Infrastructure.

• Strong interpersonal and servant leadership skills.

• Strong written and verbal communication skills.

• Strong facilitation and organizational skills.

• Demonstrated ability to remove impediments, resolve conflict, and motivate team members.

• Solid knowledge and understanding of collaboration tools, such as Jira and Confluence.

Additional Responsibilities:

• Perform other duties as assigned, contributing to the overall success of the organization, and in helping the teams deliver.

Travel Requirements
*Up to 10%.

Physical Requirements
*Work that primarily involves sitting/standing.

Working Conditions
*Not Applicable.

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783, Boston, MA 02110

Candidates must reside within a 50-mile radius of the office location (or 35-mile radius for Boston. #LI-Hybrid

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.