(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
General
Manages/oversees a major function/program, project or team;
Proactively develops, manages, and evaluates programs and procedures that are responsive to the changing needs of the customer and the business environment;
Participates in the contracting process, including drafting bid specifications, evaluating
proposals, and selecting a contractor;
Develops, recommends, and implements personnel policies, procedures, and programs consistent with County, State, and Federal laws and regulations;
Serves as an expert witness; presents testimony at official proceedings such as Civil Service Commission and in Court;
Applies systems solutions to business problems; trains users in system functions;
Proactively develops solutions; facilitates problem solving among different individuals/groups to reach effective outcomes;
Provides advice and consultation regarding immediate situations;
Works independently to define and meet customer needs, facilitating innovation and exploration of non-traditional ideas;
Recognizing the implications of proposed changes, identifies and collaborates with appropriate individuals and groups to develop and implement the changes;
Leads change initiatives throughout the department or with customers to improve services and meet the needs of the customer;
Investigates/responds to individual, agency, or County-wide issues, questions or grievances from the public, employees, and/or County/State/Federal agencies;
Develops and presents material on various topics to individuals and groups.
Employment
Assists or leads recruitment activities for specific County agencies and/or functional areas (such as Public Safety, Information Technology, etc.) and for executive level positions;
Manages the placement process for RIF'd employees, administers the County Reemployment List, and manages the County's out-placement program for RIF'd employees;
Manages the County's employment testing program.
Organizational Development
Provides internal consulting services to county agencies, work groups, county-wide task forces, boards and commissions, and citizen groups in the areas of strategic planning and implementation, process design, team building, facilitation, organizational interventions, leadership development and coaching, and problem solving;
Develops and conducts tailor-made team building and team development work sessions as an intervention for non-functioning or poorly-functioning work groups and teams;
Coordinates and evaluates the work of organizational facilitators and/or trainers.
Training
Develops, supports and evaluates the County's general staff training and development programs;
Works with agencies to identify specific training needs, including technology delivered training and development tools;
Designs and facilitates professional and leadership development courses.
Performs advanced level professional work designing, developing, and maintaining county-wide eLearning courses to meet on-demand training requirements. Develops requirements for new information technology solutions and support agency and countywide information technology projects. Partners across the county to gather training requirements.
Employee Relations/EEO Programs
Provides interpretation, guidance and training in the application of County rules and regulations, as well as Federal and State laws and regulations. Revises County personnel regulations;
Provides guidance on formal disciplinary actions; administers the County's grievance procedure;
Mediates and/or assists with problem solving of County employees and/or citizen
complaints and grievances;
Leads or participates in agency or County-wide investigations to reduce the County's liability and to resolve complaints.
Benefits
Designs and conducts benefit seminars, open enrollment meetings, and new employee
orientations;
Writes or compiles RFPs for benefit programs, articles for newsletters, and Benefits handbook information;
Researches enacted laws and prepares action plans to ensure compliance;
Investigates and resolves complex disputes, problems, and issues between employees and benefit plans.
Classification
Aids County managers in creatively solving difficult problems in the areas of classification, compensation, staffing, organizational development, etc;
Leads or conducts the more difficult classification studies involving agencies with large diverse, complex organizational structures and/or functions;
Prepares and presents the Classification Division's case in classification or compensation appeals before the Civil Service Commission;
Supervises the work of subordinate analysts.
Personnel and Payroll
Performs complex technical, fiscal, regulatory, and organizational work that requires
independent planning and evaluation; analysis; data gathering and interpretation; written and oral reports and presentations;
Responsible for a program area or function in payroll accounting, personnel actions, time and attendance, records management and automated systems including: policies and procedures; subject matter and technical expertise; customer support and service;
Supervises personnel and payroll staff and/or oversees the work of others in a program area, project or team;
Plans and implements training for staff and customers.
Compensation/Performance Management
Conducts annual market pay and benefits studies;
Works with senior managers to propose solutions to compensation issues;
Trains employees and managers in the use of the County's performance evaluation process;
Assists agency managers in linking agency performance measures to employee performance standards.
Other
Prepares budget in accordance with County and agency guidelines;
Provides quarterly expenditure projects;
Monitors section expenditures for compliance with approved budget;
Prepares and submits necessary budget documents.