New

Remote Customer Service Representative

TEKsystems
$15.00 - $17.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Charlotte
Oct 05, 2025
TEKsystems is hiring a large group of FULLY REMOTE Customer Service Representatives to work for a healthcare client. These positions are a great opportunity to gain some viable work experience and consists of a fast-moving hiring/onboarding process. Job Description -Speaking to Medicare/Medicaid eligibility recipients about their healthcare coverages, options, and eligibility -Assisting consumers with account creation and account management and resetting passwords -Must be comfortable with rapidly changing environments and being available to work on special projects as needed -Uploading documents while answering calls from consumers -Engage with customers over the phone and reply to online chat inquiries -Updating billing and payment preferences -Describing benefits and coverages to customers Qualifications -1-2 years of customer service experience -Troubleshooting and critical thinking skills are very important -Ability to prioritize -Excellent communication skills (verbally and written) -Must be confident, self-motivated, detailed-oriented, professional, polished, organized, and possess Shift Monday- Friday- two different shifts 7:45am- 4:15pm EST or 8:30am-5:00pm EST Pay $15/hr. $17 if candidate is fully bilingual (Spanish/English) If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible! Looking forward to connecting! Pay and Benefits The pay range for this position is $15.00 - $17.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.