New

Customer Service Representative

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Colorado, Denver
Oct 05, 2025
Professional Summary The Customer Service Specialist plays a critical role in delivering exceptional service to individual investors by assisting with account transactions, resolving inquiries, and guiding users through online platforms. This position is ideal for career-minded professionals with a strong customer service experience who are eager to grow within a dynamic financial services environment. The ideal candidate demonstrates empathy, problem-solving skills, and a commitment to helping clients achieve their financial goals. Key Responsibilities * Provide support to investors by processing transaction requests including purchases, redemptions, and exchanges via phone. * Assist clients with online account access, navigation, and troubleshooting website-related issues. * Guide investors in making informed decisions aligned with their account goals and financial objectives. * Respond to inquiries with professionalism, empathy, and accuracy, ensuring a positive client experience. * Utilize internal resources to research and resolve complex account issues. * Maintain detailed and accurate records of client interactions and transactions. * Collaborate with internal teams to ensure seamless service delivery and continuous improvement. Qualifications * Minimum of 1 year in a customer service-oriented role (e.g., retail, food service, call center). * Strong desire to build a long-term career in financial services. * Demonstrated ambition and motivation to grow within the company. * Excellent problem-solving skills and resourcefulness. * Ability to self-manage and maintain productivity in a fast-paced environment. * Exceptional customer service skills, including compassion, empathy, and patience. * High attention to detail and accuracy in handling client information and transactions. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Denver,CO. Application Deadline This position is anticipated to close on Oct 17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.