Construction Products Support Engineer

This position ensures internal and external customers receive quality answers to technical inquiries regarding the use and/or application of Hilti Anchor and Direct Fastening (DF) products and creates engineering product submittals for field personnel to facilitate the sale of these key products.

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.

• Provide technical sales support through telephone and email related business
• Create engineering product submittals for field personnel to facilitate the sale of key products
• Meet assigned deadlines for project assignments
• Remain current in the knowledge of building codes relative to the application of Hilti Anchor and DF products
• Understand and apply approvals and listings for Hilti Anchor and DF products correctly in verbal and written communication with customers
• Provide engineering support through the composition of letters regarding the application of Hilti products for external customers
• Collect customer data and provide leads to Field Engineers in order to maximize coverage and penetration in the field
• Provide Field Engineers with corporate support and relevant product information
• Complete defined projects (e.g. presentation and intranet development, small testing projects, and other engineering assignments) in order to help support the activities of Hilti Field Engineers and other sales' personnel
• Provide Field Engineer territory coverage as agreed with MO Technical Service management
• Protect Hilti from liability exposure through utilization of sound engineering judgment
• Additional duties as assigned

Hilti North America ranked #1 in our industry on Glassdoor's 'Top 100 Best Places to Work' for 2025.

In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and two days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

• Bachelor's Degree in Engineering required - Civil or Structural preferred
• E.I.T. preferred
• Desires to relocate to Western United States locations after 2 years in role, required
• Ability to communicate effectively with engineers, architects, contractors, and Hilti personnel through verbal and written response
• Ability to organize and utilize large amounts of reference information both in hardcopy and electronic files
• Ability to identify, analyze, and solve technical problems
• Ability to function effectively on teams
• Aptitude to read and understand blueprints, construction specifications, and documents
• Ability to effectively use Microsoft Word, Excel, and PowerPoint

• Primarily office conditions with occasional visits to jobsites.

• Job requires walking on construction sites and uneven surfaces, as well as climbing scaffolding, ladders, and stairs during all seasons of the year
• Depending on geography employees may be exposed to adverse heat or cold
• Construction jobsites may also expose specialists to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites

• Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, Occupational Safety and Health Administration (OSHA), and General Contractors

• Must be able to walk on construction projects, climb scaffolding, and lift and carry up to 65 pounds of Hilti product

Let's face it, we know there are lots of other companies out there. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.