LMS Administrator

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

The LMS Administrator is responsible for configuring, maintaining and administering the Learning Management System (LMS) and assisting FIU Online in leveraging the Learning Management System to achieve the highest quality instruction. The LMS Administrator will work closely with the LMS Team, Assistant Director of Technology Services, LMS company, and third-party partners.

• Ensures that the Learning Management System (LMS) works smoothly and efficiently.
• Configures the LMS to best support identified educational objectives, including role definition, plug-in configuration, and inter-system operations.
• Ensures stability, uptime, service level targets, security, scheduled maintenance, and installations on the LMS.
• Helps coordinate the communication, testing, installation, and migration to new versions of the LMS.
• Provides day-to-day issue resolution and end-user support of the LMS, including participating in end user testing for new updates/releases, bug fixes, and possible issues.
• Ensures disaster recovery policies are adhered to for the LMS, and performs the restoration of LMS content when needed.
• Researches and stays current with relevant data on new technologies, trends, and approaches to assist in support of the LMS.
• Collaborates with third-party companies and internal staff to evaluate, test, implement, and maintain external tools within the LMS.
• Maintains, catalogs, and communicates known issues, user needs, and feature requests that pertain to the LMS.
• Creates, modifies, and updates public facing and internal documentation related to the LMS.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

Bachelor's degree in Business, Computer Science/Technology or a related field and two (2) years of related experience; or a Master's degree in an appropriate area of specialization and one (1) year of experience.

• Experience and/or knowledge in LMS administration, installation, and upgrades; experience with changing LMS technologies and trends.
• Experience and/or knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment as well as system security protocols, policies and procedures.
• Experience and/or knowledge of current technological developments/trends in area of expertise: to plan, implement, test, and troubleshoot system software
• Proficiency with HTML, CSS, and command line scripting.
• Experience with targeting specific communication to focus on faculty, staff or students based on need.

Administrative

Begin time: 8:00 AM

End time: 4:30 PM

Expanded Background Check

• On call 24 hour by 7 day for possible emergency situations.
• Ability to work evenings and weekends.
• Ability to work flexible hours as needed.

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.