The Clinical Systems Coordinator Senior is responsible for full performance complex work planning, designing, implementing, maintaining, and providing ongoing optimization and support for Epic EMR software and other clinical applications. Duties include creating complex functional and technical design specifications for clinical systems and collaborates with analysts and other IT professionals to design technical solutions.May perform lead work over lower level staff.
Additional Information
Department Name: Revenue Cycle Administration
Job Status: Full time, 40 hours per week
Shift: Day 8am to 4:30pm, Hybrid
Duties & Responsibilities
- Supports end users and provides Tier 1 and Tier 2 support for supported systems.
- Coordinates and communicates the development, implementation, and production of integrated technology systems.
- Provides technical consulting on complex projects and guidance concerning the business implications of the application of various systems.
- Creates systems documentation including business process flows (BPF), test scripts, user acceptance testing (UAT) scenarios, end-user documentation and guides and training materials.
- Responsible for training the user in the interpretation of information systems reports, report capabilities, and limitations.
- Assists in establishing systems analysis, configuration, and computer operations priorities in order to provide effective service to clinical users.
- Plans, develops and executes functional, system regression, integration and performance testing.
- Contacts and works with vendors to resolve complex software issues with delivered functionality. Researches vendor products to stay current on new and existing functionality. Considers future product capabilities in current designs.
- Documents all work hours in IT Division time tracking system according to established policies.
- Assumes on-call responsibilities as required.
- Gathers information for reported incidents and problems, assists with troubleshooting, and escalates as needed.
- Establishes and maintains robust working relationships with leaders and end-users within designated support area(s), as well as analysts.
- Conducts complex business needs assessments, cost/benefit analyses, and reviews business structure, policies, and operations. to assist in supporting clinical applications.
- Collaborates with clinical end users to validate and translate requirements into detailed delivery designs. Validates and confirms new or changed functionalities to ensure customer specifications are met.
- Maintains system security ensuring patient confidentiality.
- Creates complex functional and technical design specifications and collaborates with analysts and other IT professionals to design solutions.
- Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of clinical applications.
- Analyzes clinical data processes and activities and recommends improvements to business processes.
Minimum Qualifications
- Degrees
- Experience
- Required:Five (5) years of related experience.b Epic and Revenue Cycle experience preferred.
- Equivalency
Salary Information
Pay is dependent on applicant's relevant experience.
Annual Salary Range (Based on 40 hours worked per week): $88,253.00 to $132,379.50
Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.
Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.
EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.