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Administrative Support Associate - Advanced

East Carolina University
$33,540 - $48,857
United States, North Carolina, Greenville
Nov 26, 2025
Position Details
Position Information
























Job Title Administrative Support Associate - Advanced
Position Number 930715
Vacancy Open to All Candidates
Time-Limited No
Department Homepage https://art.ecu.edu/
Advertising Department ART, SCHOOL OF
Division Academic Affairs
Classification Title 10421 Administrative Support Associate
Competency Level 3 - Advanced
Working Title Administrative Support Associate - Advanced
Number of Vacancies 1
Full Time Equivalent (FTE) 1.0
Full Time or Part Time Full Time
Recruitment Range $33,540 - $48,857
Anticipated Hiring Range $35,000 - $42,500
Salary Grade Equivalency NC03
Work Schedule Monday - Friday
Work Hours 8:00 a.m. - 5:00 p.m.
Position Location (City) Greenville
Job Category Staff - Office/Clerical
Organizational Unit Overview
The School of Art and Design provides a multidisciplinary approach to art and design that creates opportunities for students to develop creative and critical thinking abilities by thinking through making. The School enrolls more than 500 students in twelve areas across three degrees. The School of Art and Design is the largest BFA Art program in University of North Carolina system and has been continuously accredited by NASAD since 1962. The School has 35 full-time faculty and is located in the Jenkins Fine Arts Center, a 142,000-square foot facility with specialized equipment, tools, and technology for the School's 14 disciplines-animation/interactive design, art education, art history, film and video production, ceramics, glass, graphic design, illustration, metal design, painting, photography, printmaking, sculpture, textile design. From computer labs, a digital loom, CNC routers, and laser cutters to a wood shop, foundry, letterpress shop, black and white dark room and beyond, the School's facilities are comprehensive and available to faculty and students think, make, and work across the School's disciplines.
Job Duties
Percentage of Time: 40
Administrative Assistant for the Director of the School of Art and Design:

  • Use and integrate a variety of software (e.g. Word, Excel, Teams, Sharepoint, PeopleAdmin, Emburse, etc.) and learn new computer applications as needed to support the Director, daily business operations of the School, and address unique work needs and situations.
  • Serve as a resource to faculty, students, and community members on a variety of subjects including office equipment, policies, and procedures.
  • Resolve or develop recommendations to the Director for issues as they arise in the School.
  • Maintain the Director's calendar.
  • Maintain excellent communication with the Dean of the College of Fine Arts and Communication's Executive Assistant, and units across campus to support the work of the Director and School.
  • Monitor weekly, monthly, and annual reports from Advancement to maintain internal documentation regarding donors and Friends of the School.
  • Prepare thank you and gift acknowledgement letters on a regular basis for the Director.
  • Assist the Director in mailing databases and coordinating mailings for the School of Art and Design.
  • Provide recommendations for maintaining communication and connections with donors and friends of the School.
  • Attend regular staff meetings within the School and College
  • Manage and maintain communication channels for the School, including the School's the email distribution list, student listserv, Microsoft Teams files, etc.
  • Independently compose letters, memos and reports requiring research and presents data accurately to support findings.
  • Support on-boarding of new staff and faculty in coordination with the Director
  • Maintain digital (via Microsoft Teams) and hard copy files for all employees in the unit (approximately 35 permanent faculty, 5 temporary faculty, and five staff).
  • Maintain the unit's faculty/staff computer database, liaising with ITCS and faculty when machines are due for refresh


Percentage of Time: 20
Event Coordination and Support:

  • Initiate and contract visiting artists/designers (approximately 30 annually) via the CSPR process, including liaising with Accounts Payable.
  • Serve as the primary scheduler for the school and Jenkins Fine Arts Center (via 25live) to schedule visiting artists, co-cocurricular activities, and other events happening in the facility
  • Communicate with the Central Reservation on an as-needed basis regarding reservations.
  • Makes purchases (ProCard/Emburse) and provides logistical support for exhibition receptions in the Gray Gallery and Burroughs Wellcome Gallery, Advising Days, Academic Days, Open Houses, Scholastic Art Awards Reception, recruiting events, the Studio Crawl, Friends events, and more.
  • Coordinates logistics for all events happening within the School annually, including Summer Camp.

Percentage of Time: 20
Customer Service:

  • Respond to inquiries about the School via phone, email, and walk-in with information and knowledge specific to programs within the School.
  • Make recommendations for event planning and budgeting to the Director.
  • Serve as a back-up to the School's Admin Support Specialist for purchasing and requisitions through PORT and Ustore
  • Select, train, and manage Main Office student employees.
  • Provide excellent customer service to School visitors, including addressing facilities issues.

Percentage of Time: 10
Facilities Support:

  • Data entry for SoAD course offerings in INB for Fall, Spring, and Summer sessions; updating schedules as needed based on feedback from faculty and the Director; communicate with the Office of the Registrar to ensure course offerings are accurate.
  • Enter Work Orders through the University system based on feedback from faculty, staff, and students; ensure the completion of Work Orders and follow up with appropriate facilities staff as necessary.

Percentage of Time: 5
POSO liaison for the School of Art and Design:

  • Communicate and coordinate with POSO for recruiting and hiring of faculty and staff in the School, reappointments, promotion and tenure procedures, merit increases, termination forms, and associated processes.
  • Maintain regular communication with the Personnel Committee chair (faculty), candidates of choice for positions, the College's administrative team, and POSO to ensure smooth hiring processes.
  • Coordinate student employee (Work Study and Self Help) hiring in consultation with POSO, faculty and the Director; on-board student employees.

Percentage of Time: 5
Serve as Piratetime Super Admin:

  • Serve as Super Admin for PirateTime in the School of Art and Design.
  • Ensure student employee compliance with Kronos time keeping and signs off on timecards.

Minimum Education/Experience
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
License or Certification required by statute or regulation
None
Preferred Experience, Skills, Training/Education
Ability to operate a desktop computer, copy machine, fax machine, and telephone is preferred. Proficiency in Microsoft Word, Excel, Teams, SharePoint, Outlook email, and calendaring.
Experience with ECU systems such as PeopleAdmin, PirateTIME, Emburse, PORT, INB, and SharePoint is preferred.
License or Certification required by the Department
None
Special Instructions to Applicant

  • Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.
  • If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Job Open Date 11/26/2025
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 12/10/2025
Open Until Filled No
Quick Link for Direct Access to Posting https://ecu.peopleadmin.com/postings/89953
Alternate option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.
Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
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