Supervisor-Settlement

POSITION OVERVIEW
Responsible for the coordination, processing and monitoring of the settlement processes for Independent Contractors and Cartage Agents made through the CDAS system.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES
* Oversee the adjustment process to ensure requests are completed timely and logged
* Process adjustments to settlement for Independent Contractors and Cartage Agents
* Ensure error reports are reviewed on a daily basis and that solutions to the errors result in accurate data feeding from ACCOPS and accurate calculations in CDAS
* Process reimbursements and deductions to settlements for Independent Contractors
* Ensure all earnings for Independent Contractors and Cartage Agents align with contractual rates
* Perform the weekly settlement process for Independent Contractors and Cartage Agents
* Oversee the reconciliation of accounts associated with settlements (i.e. deductions)
* Support employees in the resolution of issues with regards to Settlement, Accounts Payable and Administration
* Management of company owned devices to ensure processes are appropriately completed and procedures are followed
* Perform audits on assigned variance reports, settlements, accessorial and additional settlement activities to ensure reasonableness and accuracy
* Provide education to internal and external customers on CDAS system
* Review queries from CDAS/ACCOPS to ensure data is accurate and complete
* Supervise department employees to ensure departmental policies, processes and procedures are followed
* Train new and/or current employees on payment processing, various settlement programs, and account reconciliation
* Comply with all applicable laws/regulations, as well as company policies/procedures
* Perform other duties as required
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED
* Post-secondary Diploma
* Three (3) years business experience
* Knowledge of LTL industry
* Excellent time management, organizational, analytical and problem-solving skills, including excellent attention to detail
* Ability to manage competing and changing priorities
* Strong interpersonal skills, as well as, strong ability to coach, persuade, collaborate, and partner with all levels within the organization
* Intermediate knowledge of Microsoft Office (Excel, Word, Power Point, Outlook, Teams, Sharepoint)
* Strong verbal, reading and written communication skills
* Bilingual (English/French) preferred; required in Quebec
* Strong customer service skills
* Ability/willingness to learn new applications, software, systems, and equipment as required
WORKING CONDITIONS
Hours may vary due to operational need

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details: Monday -Friday, 08:30H start time