Business Analyst (MES) - Remote

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Business Analyst, Mid (MES) to join our growing team.

Job Summary:

The Business Analyst plays a pivotal role in evaluating complex business requirements, identifying operational gaps, and delivering scalable, high-impact technical solutions to support Medicaid Management Information Systems (MMIS) operations. Working with minimal supervision, this position supports the full project lifecycle by evaluating requirements, recommending appropriate methodologies, and translating business objectives into actionable system solutions.

Serving as a key liaison between clients and cross-functional information technology teams, the Business Analyst ensures seamless communication, alignment, and successful execution of project initiatives. This role also provides day-to-day guidance on state program activities, contributing to operational excellence, regulatory compliance, and continuous system improvement in a dynamic, mission-driven environment.

Responsibilities:

• Collaborates with stakeholders and customers to design, present, and validate technical solutions that address complex business requirements and functional needs.

• Demonstrates a strong commitment to customer satisfaction and operational excellence by delivering high-quality solutions and responsive support.

• Leads client demonstrations, presentations, and solution walkthroughs to ensure clear understanding, alignment, and stakeholder confidence.

• Effectively prioritizes, schedules, and manages multiple assignments across all project phases in alignment with project plans, timelines, and deliverables.

• Supports the development, documentation, and continuous improvement of business process models to drive operational efficiency and system optimization.

• Maintains a strong understanding of overall system architecture and cross-functional integrations to ensure solution scalability, interoperability, and performance.

• Applies in-depth business analysis expertise within MMIS systems to ensure accuracy, quality, and compliance of deliverables.

• Contributes thought leadership to the Business Analysis practice by developing white papers, technical perspectives, and best-practice documentation.

• Demonstrates comprehensive knowledge across multiple functional areas or system capabilities to support cross-domain analysis and solution design.

• Develops and maintains high-quality requirements documentation and design specifications using use cases, workflow diagrams, and gap analysis techniques.

• Analyzes user requirements and client business needs, applying expert judgment and industry best practices to deliver actionable, value-driven solutions.

• The list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time.

• Bachelor's degree from an accredited institution is required.

• A minimum of four (4) years of progressive business analysis experience is required; a master's degree may substitute for two (2) years of required experience.

• At least two (2) years of experience supporting large-scale, complex projects, with demonstrated domain expertise in insurance payer and provider operations and/or Medicare, Medicaid, or healthcare industry environments.

• Strong working knowledge of Medicaid Management Information Systems (MMIS), including system functionality, regulatory requirements, and operational workflows.

• Demonstrated expertise in business analysis methodologies and the Software Development Life Cycle (SDLC), including requirements documentation, traceability, and quality assurance practices.

• Excellent interpersonal and client engagement skills, including professional presentation delivery and meeting facilitation.

• Proven experience leading customer-facing requirements gathering, design workshops, and solution validation sessions.

• Strong collaboration skills with the ability to work effectively across cross-functional teams to achieve project objectives and business outcomes.

• High-level technical proficiency, including working knowledge of system architecture, databases, and application platforms.

• Experience with data integration initiatives, system enhancements, and technology roadmap planning.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is $89,440.00 - $105,000.00 base salary.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

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