Senior Sales Manager

Hotel Fera blends modern SoCal style with warm DoubleTree hospitality in the heart of Orange County. Located minutes from Anaheim's top attractions, sports venues and entertainment districts and just 2 miles from Disneyland & Anaheim Convention Center! The hotel offers 461 spacious guest rooms with modern comfort and SoCal style along with more than 30,000sqft of flexible meeting and event space, perfect for gatherings, celebrations, and corporate programs, Hotel Fera blends energy, comfort, and service from the heart.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

We are seeking a dynamic and results-driven individual to join our team as the Senior Sales Manager. This position is key to driving revenue growth and ensuring the success of our sales and marketing efforts. As the Senior Sales Manager you will be assisting the Director of Sales in the management, coordination and execution of items related to the marketing and sales operation of the hotel.

If you are a highly motivated and strategic individual with a passion for sales and marketing in the hotel industry, we would love to hear from you. Join our team and play a key role in driving the success of our hotel's sales and marketing efforts.

In this role, you will deliver exceptional Guest Services as part of our Sales & Catering team, overseeing the hotel's sales function. As a Senior Sales Manager, your primary focus is ensuring guest satisfaction by orchestrating remarkable experiences from the moment guests arrive at the convention or meeting space. You will provide leadership, empowering our hotel teams to strive for excellence and cultivate repeat business, leaving an indelible mark on every guest experience.

Essential Job Functions:

• Offer our guests unparalleled service with warmth and attentiveness
• Seek methods to penetrate key business activities within the marketplace and finds profitable ways to bring this business to the hotel.
• Attends trade shows, community events and industry meetings to develop business.
• Develop and implement strategic sales and marketing plans to achieve hotel revenue targets.
• Oversees the operation, services, and activities of the Sales & Catering Department
• Identify new market opportunities and develop innovative strategies to capture and expand market share.
• Build and maintain strong relationships with corporate clients, travel agencies, and other key stakeholders to generate business leads and promote the hotel's services.
• Conduct market research and analysis to identify trends, competitive landscape, and customer preferences, and use the findings to inform marketing and sales strategies.
• Collaborate with the revenue management team to optimize pricing strategies and maximize revenue potential.
• Oversee the development and execution of marketing campaigns, including digital advertising, social media, email marketing, and other promotional activities.
• Monitor and analyze sales and marketing metrics to assess performance and identify areas for improvement.
• Stay updated on industry trends and best practices, and implement innovative sales and marketing techniques to stay ahead of the competition.
• Ensure compliance with all legal and regulatory requirements related to sales and marketing activities.
• Lead ongoing research in the travel industry to identify market trends and insights for developing innovative marketing strategies or annual Marketing Plans
• Foster strong, collaborative relationships within the Sales & Catering team and across other hotel departments

Physical Demands:

• Ability to sit for long periods of time
• Ability to exercise judgement in evaluating situations and making sound decisions

Qualifications:

Education:

• Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred but not required
• High school diploma or its equivalent

Compensation: $85,000-$90,000 annually + potential for Quarterly incentives.

Experience:

• Three+ years in Hospitality Sales
• Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales.
• Ability to learn, follow and maintain effective sales processes designed to attain maximum revenue while ensuring adherence to established operating criteria.
• Willing to travel
• Delphi experience, and Hilton brand background preferred*

Other:

Deployment experience in local and or Midwest/ Southeast Markets