Assistant Store Director

As a Coborn's Assistant Store Director, you'll play a key role in keeping our store running smoothly, supporting the Store Director in leading day-to-day operations, and helping bring our vision to life. This position is all about operational excellence-driving sales and profitability, delivering outstanding guest experiences, and building strong, engaged teams. You'll work closely with department managers, foster a culture of accountability and continuous improvement, and help execute Coborn's, Inc. programs and policies across operations, merchandising, safety, and training. If you're a hands-on leader who thrives in a fast-paced environment and loves developing people, this is your chance to make a real impact.

Additional Duties Include:

Operational Excellence:

• Collaborate with the Store Director to ensure that all departments meet operational standards, including merchandising, inventory control, and cleanliness.
• Oversee department managers, ensuring accountability for their departments' performance, including hiring practices, scheduling, and labor cost management.
• Conduct regular store walks to ensure an organized, sanitary, and safe environment for employees and customers.

Sales and Inventory Leadership:

• Ensure the effective execution of operations, including ordering, inventory management, shelf maintenance, product rotation, and compliance with health and safety regulations.
• Monitor pricing and product freshness to maintain a competitive edge and enhance guest satisfaction.
• Lead and participate in all store promotional activities to drive sales and maximize gross profits.
• Analyze sales data and customer feedback to identify trends and opportunities for improvement.

Community and Communication:

• Maintain open lines of communication with the community, employees, vendors, and corporate office.
• Represent the company in community events and build relationships with local organizations to enhance store visibility and reputation.
• Conduct and attend meetings to address operational challenges and opportunities.

Driving Sales through Merchandising:

• Maintain a neat and organized store appearance. Proper merchandising of products by understanding and maintaining standards of operation, merchandising procedures, safety and compliance procedures and best practices protocols.
• Participate in all store promotional activities and use cross merchandising practices to create visually exciting displays that maximize on sales and gross profits. Face forward product in the aisles and displays. Ensure products are stocked and properly faced forward, all aisles are clear of debris, shelves and racking are cleaned regularly, and backrooms are kept neat and organized using lean procedures to include, but not limited to properly compacting cardboard, stacking pallets and organizing overstock and damaged product in designated areas.

Guest Focus:

• Lead by example, train, coach and hold employees accountable to promote unique guest-focused experiences that anticipate their needs and exceeds their expectations.
• Ensure guest service is given the highest priority and includes, but is not limited to, greeting each guest, offering assistance, proactively sharing product knowledge, recommending additional products that complement purchased items, and expressing gratitude with a sincere thank you. Promptly respond to guest concerns and properly record and report their requests.

Managing People

• Provide direct supervision to direct reports on the day-to-day performance of their job.
• Develop a culture that engages employees by building team spirit, recognition, training and development, providing clear expectations and accountability through coaching. Actively involved in recruiting, interviewing, hiring, completing performance evaluations, and handling discipline and termination of employees in accordance with company policy.

What's In It For Me?

Our remarkable employees are at the heart of everything we do. At Coborn's, we're committed to creating a supportive and rewarding workplace-one that offers a vibrant, team-oriented environment, ongoing career growth, and meaningful benefits. As an employee-owned company, we believe in investing in our people and their futures.

We're proud to offer a variety of benefits to both our full-time and part-time employees, including:

• 10% employee discount on grocery items, with additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert's, and Pet Supplies Plus locations.
• Get Paid Daily with DailyPay - for employees who would like access to their pay before payday, we offer this great benefit!
• Paid Time Off (PTO/Vacation)
• Paid Floating Holidays & time and a half (1 ) paid for hours worked on a company-recognized holiday!
• Sunday Premium Pay - an extra $1 per hour for hours worked on Sundays (some exclusions apply)
• Paid Military Leave
• Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
• Employee Health & Wellness Programs, Challenges and Resources - to assist our team members in living a life of wellbeing!
• Employee Assistance Program (EAP) - unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
• Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
• Tools, resources and opportunities for career growth and development
• 401(k) plan options - we also match up to 20% of the first 5% contributed
• Participation in our Employee Stock Ownership Program (ESOP) - yes, we're employee-owned! Our team members benefit from the success of the company through this company-sponsored benefit!
• Education benefits including tuition discount and scholarship programs
• Additional Voluntary Benefits - such as vision, accident and critical illness insurances

If you're hired or promoted into a full-time position with our company, you will also be eligible for: Medical & Dental Insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Tuition Reimbursement, Adoption Reimbursement, Paid Family Caregiver Leave, as well as company-sponsored Term Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance!

• Must be at least 18 years of age;
• Previous retail/customer service experience preferred

We believe that building a team of people with different backgrounds, beliefs, experiences and perspectives inspires fresh thinking and opens us up to new possibilities. We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans and individuals with disabilities are encouraged to apply.

Are you friendly, dependable, and passionate about working with people? At Coborn's, Inc., we love serving our guests, supporting our communities, and helping our team members grow their careers. If you're looking for a place where you can build a future while making a positive impact every day, we'd love to talk to you about joining our team!

Coborn's, Inc. is a fast-growing, employee-owned grocery retailer proudly serving communities across the Midwest. Our family of grocery stores includes Coborn's, Cash Wise Foods, Marketplace Foods, Hornbacher's, Tadych's Marketplace Foods, Sullivan's Foods, and Kessler's. We offer our guests an elevated shopping experience-both in-store and online-focused on freshness, value, and convenience. Guided by our company vision to inspire happiness, healthy living, and simplicity, this principle has fueled our growth for more than 100 years and is at the heart of everything we do.

Coborn's, Inc. also owns and operates liquor stores under the Coborn's Liquor, Cash Wise Liquor, Andy's Liquor, and Captain Jack's brands. In addition, we operate fuel kiosks and convenience store locations under the Little Dukes and Coborn's Express names. Many of our grocery stores also feature full-service pharmacies to support the health and wellness of our guests. We manage a variety of other retail businesses in markets where the fit is right, including Ace Hardware, Country Floral Gifts & Greenhouse, Caribou Coffee, Dunn Brothers Coffee, Erbert and Gerbert's, Godfather's Pizza, and Pet Supplies Plus. To support our diverse retail operations, we operate our own central bakery, fresh foods commissary, and grocery warehouse and distribution center.