Government Programs Coordinator

HealthPartners is currently hiring a Government Programs Coordinator. The Government Programs Coordinator supports HealthPartners' Government Programs by ensuring efficient operations and regulatory compliance. This role manages key activities for teams such as Medicare Programs, Government Program (GP) Operations, State Public Programs, and Monitoring & Compliance. Responsibilities include overseeing regulatory communications for Medicare, MSHO, and Medicaid to ensure accuracy, compliance, and timely delivery-critical for marketing, competitiveness, and sales success.

The coordinator collaborates with internal teams, external partners, and regulators to maintain processes, coordinate data, and strengthen partnerships that drive program growth. This position reports to the Manager of Government Programs Materials & Regulatory Communications and will join a collaborative team that includes one other coordinator.

Required Qualifications:

• Bachelor's Degree in a related field or equivalent experience.
• Two (2) years of experience working in healthcare or highly regulated business environment.
• Ability to prioritize and manage multiple projects simultaneously to meet established deadlines.
• Ability to work independently within a team environment.
• Proficient in Microsoft Office products (Word, Excel, PowerPoint, and Outlook).
• Experience with SharePoint.
• Strong written and oral communication skills with ability to present and explain complex information clearly.
• Effective project management experience.
• Ability to establish and maintain strong collaborative working relationships with peers and management at all levels of the organization.
• Ability to self-motivate, take initiative, and engage in critical thinking.
• Strong organizational skills.
• Good follow through, attention to detail and critical thinking skills.

Preferred Qualifications:

• Medicare and/or Medicaid managed care experience
• Experience working with state and/or federal regulatory agencies, such as CMS or DHS
• Strong ability to interpret and apply complex federal and state regulations and guidance
• Proficiency editing PDFs using Adobe Acrobat Pro

Hours/Location:

• Monday - Friday; core business hours
• This position is currently remote; however, onsite expectations may evolve over time. Monthly onsite attendance for team meetings is required. Therefore, we will prioritize local candidates.

Responsibilities:

• Responsible for the day-to-day coordination of key activities and ensuring the programs operate effectively and efficiently. Identify and resolve operational issues pertaining to the programs and projects.
• Serve as the subject matter expert on state and/or federal requirements and is accountable for ensuring compliance with program policy and standards.
• Evaluate and interpret new and existing state and/or federal regulations and sub-regulatory requirements. Work collaboratively with business areas on implementation of new requirements.
• Function as a consultant to internal departments to provide subject matter expertise on product and regulatory questions.
• Execute and maintain internal processes used for coordinating, tracking, and documenting regulatory and product information. Develop and revise policies and procedures and work instructions to support processes.
• Coordinate information and data needed to manage programs. Includes managing, tracking, and storing information and communications received from or sent to internal areas and regulatory agencies.
• Lead or participate in cross-functional meetings, work groups, and committees with internal operational business areas.
• Provide consistent and timely updates to leadership on assigned projects including identified barriers, issues, and concerns.
• Provide education to internal business areas on Government Programs and products as needed.
• Represent HealthPartners at appropriate external meetings with state and/or federal regulators, trade associations, advocacy groups, and others as needed.
• Manage multiple projects at any given time and identify potential competing priorities.
• Maintain knowledge of regulations impacting Government Programs.
• Provide feedback on proposed federal and state statutes, regulations, and agency guidance in partnership with Government Programs leadership and Government Relations.
• Serve as a primary point of contact for assigned business areas.
• Perform other duties and responsibilities as assigned.