Audiovisual Technology Analyst
Please see Special Instructions for more details.
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
- Salary will be determined based on competencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
- Failure to complete the application completely may result in you not being considered for the vacant position.
- Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
- If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
Position Details
Classification Information
| Position Classification Title |
Audiovisual Technical/Paraprofessional |
| FLSA |
Exempt |
| Position Class |
89572 |
Position Overview
| Position Summary |
Join the Ramily!
The Office of Information Technology at Winston-Salem State University (
WSSU) is seeking an experienced audiovisual technician with experience supporting integrated classroom technology! The Audiovisual Technology Analyst
is a member of the Digital and Classroom Services team. At
WSSU, we are dedicated to fostering upward social and economic mobility for all our students. Technology provider and creator of the Social Mobility Index (
SMI), CollegeNET, ranks
WSSU as the No. 1
HBCU in the U.S. for social mobility! The Office of Information Technology works to support and strengthen the academic, administrative, and associated research needs of all faculty, staff, and students at
WSSU through the provisioning, support, maintenance, availability, and outreach of Information Technology Services.
Responsibilities of the Audiovisual Technology Analyst include:
- Develop, analyze, and implement solutions that address end-user device and AV technology needs
- Resolve hardware and software issues across multiple platforms such as Windows, macOS, Android, and iOS
- Deploy new AV systems for classrooms, conference rooms, computer labs, and campus events
- Install, configure, program, and troubleshoot audio and video technologies, AV control systems, and integrated classroom solutions to ensure reliable access to campus digital resources and network systems
- Manage audio and video signal flow for live events and instructional environments, to ensure optimal quality and performance.
- Oversee campus-wide digital signage management, including content creation, scheduling, workflow coordination, and technical support to deliver timely and accurate communications.
- Provide maintenance and support for complex end-user devices
- Perform compatibility and configuration testing
- Collaborate with vendors and internal stakeholders to design and implement AV technology enhancements.
- Record all work in a timely fashion in the IT Service Management System and update service tickets as work progresses.
- Compile and maintain technical documentation of endpoint hardware, software configuration, and classroom A/V and technology.
- Maintain data records, change management logs, incident reports, and associated software application and system documentation.
- Work independently to set up and support campus events that require computing endpoints by testing and installing the relevant software, configuring required network ports, and coordinating additional network drops and electrical extensions.
- Ensure cabling is dressed appropriately and represents the high-quality standards for the department.
- Consult with end-users and vendors to determine technology requirements to meet specific goals and objectives.
- Mentor and train student workers in their professional growth and development.
- Collaborate and partner with the students to aid in their success in the workplace.
|
Position Information
| Position Number |
117124 |
| Working Position Title |
Audiovisual Technology Analyst |
| Building and Room No. |
Anderson Center C114 |
| Appointment Type |
Permanent Full-Time |
| If Time Limited. |
No |
| Appointment Length. |
12 Months |
Requirements and Preferences
| Position required to work during periods of adverse weather or other emergencies |
Not Mandatory |
| Normal Work Schedule |
Monday - Friday 8:00am-5:00pm.
After-hours and weekends for special events support. |
| Department Required Skills |
- Associate's degree in Audio-Visual Technology, Computer Science, Instructional Technology, Information Systems, Management Information Systems, or a related field
- Equivalent work experience may be substituted on a year-for-year basis.
- Four years of experience with the installation, implementation, configuration, testing, maintenance, and support of AV control systems and integrated classroom technology
- Experience with AV control systems such as Crestron and Extron, as well as video conferencing platforms like Zoom and Teams
- Thorough knowledge of audio-visual hardware, signal flow, and connectivity standards such as HDMI and HDBaseT
- Excellent interpersonal, verbal, and written communication skills
- Ability to work independently and collaboratively in a fast-paced environment
|
| Preferred Years Experience, Skills, Training, Education |
- Bachelor's degree in Audio-Visual Technology, Computer Science, Instructional Technology, Information Systems, or Management Information Systems
- Five to seven years of hands-on experience troubleshooting AV hardware and software and other instructional technology equipment
- Experience with workstation hardware types such as Dell and Apple setup and configuration
- Extron's AVA Certification
- Familiarity with live events and webinar production workflows, video and audio signal flow, and digital signage management-including content scheduling and workflow coordination
|
| Required License or Certification |
|
| Valid US Driver's License |
No |
| Commercial Driver's License Required |
No |
| Physical Required |
No |
| List any other medical/drug tests required |
|
Posting Details
Posting Details
| Internal Posting Only |
No |
| Time Limited Position |
No |
| Appointment Length |
|
| Salary |
Commensurate with education and experience |
| Open Date |
01/14/2026 |
| Close Date |
|
| Open Until Filled |
Yes |
| Special Instructions Summary |
Our agency supports second-chance employment for individuals who were previously incarcerated, or Justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
- A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
- If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants.
- Salary will be determined based on competencies, equity, budget, and market considerations.
- Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
- Failure to complete the application completely may result in you not being considered for the vacant position.
- Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
- If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.
|
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
Required Documents
- Resume
- Cover Letter
- Letter of Recommendation 1
Optional Documents
|
Winston Salem State University
Commensurate with education and experience
Jan 14, 2026