New

Museum Digital Communications & Visitor Experience Specialist

George Washington University

United States, D.C., Washington

Jan 14, 2026

I. JOB OVERVIEW

Job Description Summary:	The George Washington University Museum and The Textile Museum combines global textile collections numbering some 25,000 artworks with the Albert H. Small Washingtoniana Collection documenting the establishment of Washington, D.C. as a national capital. Exhibitions and educational programs take place at the public museum on 21st and G Streets, supported by a state-of-the-art collections care facility on GW's Ashburn campus. The museum is committed to academic engagement by supporting classes and research, as well as by hiring students for museum work. The museum is AAM accredited. The museum seeks applications for the Museum Digital Communications & Visitor Experience Specialist position, which plays a vital role in engaging audiences onsite and online. This position guides student workers in implementing communications strategies across digital channels and supports smooth front-of-house operations that create an inclusive and welcoming environment for all visitors. This position reports to the Manager of Museum Marketing, Communications & Visitor Experience. Primary job responsibilities: Digital Communications Create, edit and schedule original content for the museum's digital platforms, including websites, emails, blogs and social channels Support student workers on digital media projects Remain up to date on digital media best practices and trends, and pitch creative concepts for new initiatives, influencer outreach and campaigns Develop, maintain and analyze key metrics for all museum digital platforms Visitor Experience Maintain museum public areas and wayfinding, and coordinate with GW facilities, security and museum staff to support a clean, safe and organized environment for visitors Serve as the main liaison for front-of-house student workers, including organizing trainings and scheduling shifts Support communications and visitor experience for the Artisans Gallery, as needed Evaluate visitor feedback and advance improvements to the onsite experience Additional support as needed. The incumbent may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. This position is covered under a Collective Bargaining Agreement ( CBA), which governs wages, benefits, and working conditions.
Minimum Qualifications:	Qualified candidates will hold a high school diploma/ GED plus 1.5 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:	Strong writing and editing skills, with ability to deliver creative content Organized with high quality standards and meticulous attention to detail Comfort using social media platforms, including Instagram, Facebook and LinkedIn Successful experience coordinating projects or people, especially students Diplomacy and creative problem-solving skills under pressure Demonstrated interest in museums, art, history or world cultures is preferred Knowledge of Microsoft Office, Google platforms and design/image-editing software is preferred
Hiring Range	$23.62 - $30.16
GW Staff Approach to Pay	How is pay for new employees determined at GW?

Healthcare Benefits

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	Academic Affairs
Family	Museum & Performing Arts
Sub-Family	Museum and Arts
Stream	Service and Support
Level	Level 2
Full-Time/Part-Time:	Full-Time
Hours Per Week:	40
Work Schedule:	Tuesday - Saturday, 8:30 a.m. - 5:00 p.m.
Will this job require the employee to work on site?	Yes
Employee Onsite Status	On-campus (in person)
Telework:	No
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:	Employer will not sponsor for employment Visa status This position is covered under a Collective Bargaining Agreement ( CBA), which governs wages, benefits, and working conditions.
Internal Applicants Only?	No
Posting Number:	S014004
Job Open Date:	01/14/2026
Job Close Date:
If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.