Vice President, Ambulatory Services

The Vice President, Ambulatory Services provides executive leadership, strategic direction, and operational oversight for the organization's ambulatory care network. This role is responsible for advancing access, quality, growth, and financial performance across outpatient clinics, specialty practices, and community-based sites while ensuring an exceptional patient and family experience.

As a key member of the senior leadership team, the VP partners closely with physician leaders, nursing, operations, finance, quality, and other teams to scale ambulatory services in alignment with the hospital's mission, vision, and long-term growth strategy.

Key Responsibilities

Strategic & Operational Leadership

• Lead the vision, strategy, and execution for ambulatory services across all outpatient and clinic operations.
• Drive system-wide standardization, performance improvement, and operational excellence across diverse ambulatory settings.
• Partner with executive leadership to align ambulatory growth with enterprise goals, including access, market expansion, and care model innovation.

Clinical & Physician Partnership

• Collaborate closely with physician leaders and clinical chiefs to optimize clinic performance, patient throughput, and care delivery models.
• Support the integration of academic, research, and teaching missions within ambulatory operations.
• Foster strong dyad leadership models across ambulatory sites.

Financial & Performance Management

• Oversee ambulatory budgets, revenue cycle performance, productivity, and cost management.
• Establish and monitor KPIs related to access, patient experience, quality, safety, and financial performance.
• Lead initiatives to improve clinic utilization, reduce variation, and enhance margin performance.

Growth, Access & Experience

• Expand ambulatory access through innovative scheduling, digital health, extended hours, and community-based care models.
• Champion a patient- and family-centered approach to care delivery.
• Support new clinic openings, service line expansion, and network optimization.

People & Culture

• Lead, develop, and inspire a high-performing ambulatory leadership team.

• Promote a culture of accountability, collaboration and continuous improvement.

Required

• Master's degree in Healthcare Administration, Business Administration, Nursing, Public Health, or related field.
• Minimum of 10 years of progressive healthcare leadership experience, including senior leadership of ambulatory or outpatient services.
• Demonstrated success leading complex, multi-site ambulatory operations in an academic medical center or large integrated health system.
• Strong financial acumen and experience managing large operating budgets.