Sr Analyst - Operational Analytics - Hybrid - Chicago, IL

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.

Job Summary

The Senior Analyst will aid in opportunity assessments, business case development, and creation of metrics and analytics to deliver and track the success of multiple projects.

The position will report to the Manager of Operational Analytics and work closely with them as well as various business leaders to support initiatives that reduce friction and drive profitability, cost savings, and business efforts across CDW.

What you'll do

• Provides timely, insightful, actionable, and accurate analyses - focused on improving the quote to cash process.
• Develop business cases defined with clear scope, target audience, intended outcomes, quantifiable results, impacts, and rationales.
• Assemble and deliver ongoing communication to key stakeholders at all levels around the progress and results that team is driving.
• Prepare analysis to support the development of a project road map by prioritizing initiatives and capturing results on timeline.
• Gather and validate assumptions through data to ensure benefit can be realized
• Analysis Specific:
• Performs deep analysis of various processes and applications to determine potential areas for improvement.
• Executes timely tracking of initiative's operational and financial performance to measure expense and savings or productivity benefit. This includes working with initiative owners and executive leadership to assist them in understanding results.
• Utilizes a curiosity mindset to understand how processes and applications operate both separately and together, with a focus on areas for improvement or contributing to existing workflows.
• Applies data and analysis best practices and effectively communicates that analysis

What we expect of you

• Bachelor's degree and 3 years experience related to supporting sales operations, business analytics, finance, and/or information technology or equivalent
• Strong verbal and written communication skills with the ability to effectively interact with internal and external stakeholders
• Capable of taking granular level detail and communicating information at a high level
• Demonstrated strong knowledge of data and analysis concepts, principles and practices, and the ability to apply them
• Excellent analytical skills
• Ability to manage competing priorities demonstrating adaptability in meeting prioritized deadlines
• Proficient in SQL and Excel
• Demonstrated ability to effectively present data to stakeholders for full scenario understanding
• Track record of identifying process improvements and making appropriate recommendations
• Exposure the Celonis Process Mining a plus

Pay range: $83,000 - $134,600 depending on experience and skill set
A Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials annual bonus target of5% subject to terms and conditions of plan

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, CDW's goal is to get to know you as an applicant and understand your experience, strengths, skills, and qualifications. While AI can help you present yourself more clearly and effectively, the essence of your application should be authentically yours. To learn more, please review CDW's AI Applicant Notice.