New

Administrative Support Specialist

North Carolina State University

$ 34,602 - $ 58,870

life insurance, flexible benefit account, paid time off

United States, North Carolina, Raleigh

Jan 15, 2026

Job Posting Information

Posting Number	PG194803SP
Internal Recruitment	No
Working Title	Administrative Support Specialist
Anticipated Hiring Range	$48,000 - $51,000
Work Schedule	Monday - Friday, 6:30 AM - 3:00 PM
Job Location	Raleigh, NC
Department	Landscape Maintenance & Operations
About the Department	The NC State University Facilities Division is home to nearly 900 professionals who plan , build and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units: Design & Construction Business Operations Campus Operations and Maintenance Campus Planning and Strategic Investment Whether responding to a maintenance request, shaping future facilities or creating spaces that inspire discovery, our team is grounded in excellence, service and stewardship. Join the pack and become part of one of the largest and most respected employers in the state, helping shape the future of our campus community. Take a look below to see what we offer!
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Medical, Dental, and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties	The Administrative Support Specialist plays a vital role in supporting the Landscape Maintenance and Operations unit by providing comprehensive administrative, human resources, and operational support to a varied workforce. This position supports approximately 142 full-time employees and temporary staff across multiple program areas, including Landscape Services, Landscape Construction Services, and Waste Reduction and Recycling. The ideal candidate is highly organized, collaborative, and experienced in administrative operations within a dynamic environment. This role offers the opportunity to supervise staff, partner closely with Facilities HR and Business Services, support employee onboarding and training, and contribute to unit-wide communication, engagement, and program support initiatives. The Administrative Support Specialist is a member of the unit's leadership team, participates in leadership meetings, and is entrusted with sensitive information, requiring a high level of professionalism and confidentiality. This position allows for creativity, initiative, and program ownership within the scope of work, supporting activities such as safety field days, internship programs, training coordination, and travel planning. If you enjoy coordinating complex processes, supporting teams, and making an impact behind the scenes while helping essential operations run smoothly, we encourage you to apply and join a mission-driven team serving the NC State campus community. Apply today to be part of a collaborative team that supports essential campus operations. *Key responsibilities and duties include, but are not limited to:* Supervise an Administrative Support Associate and provide administrative support for full-time, temporary, and supervisory staff across multiple program areas. Coordinate HR-related processes, including job postings, interview scheduling, hiring proposals, onboarding, and separation activities, in collaboration with Facilities HR. Oversee office procedures and tracking systems related to cell phones, ComTech, Wolftime, Workers' Compensation, training compliance, and other administrative processes. Manage departmental onboarding and ensure implementation of role-specific and university-required training. Support unit-level training, travel, internship programs, and safety initiatives (such as safety field days) by partnering with the Business Services unit to ensure compliance with policies and procedures. Collaborate with Facilities-wide administrative staff and AVC support teams on special projects, leadership initiatives, events, and employee engagement activities. Maintain unit communications by managing the electronic billboard, gathering relevant information, and developing clear, engaging messaging for staff. Coach, delegate, and review administrative tasks to support staff, ensuring efficiency, consistency, and continuous improvement across unit operations. Administer unit-specific employee recognition programs and coordinate interpretation and translation service needs. Provide first-line customer service by managing the main phone line, walk-in inquiries, mail distribution, supply orders, and serving as a building liaison. Serve the campus community by coordinating work requests through AiM, managing brick permits and bollard keys, responding to Service Center requests, and supporting community service initiatives. Participate as a member of the unit's leadership team, attending leadership meetings and handling confidential information with discretion and professionalism. Serve as backup to the Administrative Support Associate as needed to ensure continuity of operations.
Other Responsibilities	Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Minimum Experience/Education	High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Preferred Qualifications	Administrative/clerical experience in an office environment strongly preferred. Experience supervising or coaching administrative staff Comfortable coordinating complex schedules, onboarding programs, and unit-wide initiatives. Skilled at providing customer service and serving as a reliable point of contact for staff and campus partners. Ability to craft clear, engaging internal communications
Required License or Certification	Valid Driver's License Required North Carolina Driver's License required within 60 days of hire and must be maintained.
Valid NC Driver's License required	Yes
Commercial Driver's License Required?	No

Recruitment Dates and Special Instructions

Job Open Date	01/14/2026
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)	01/22/2026
Notice to Applicants	Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase "see resume".
Special Instructions	Please include a resume as attachment.

Position Details

Position Number	00050382
Position Type	SHRA
Position Classification Band Title	Administrative Support Specialist
Position Classification Band Level	Advanced
Position Classification Salary Range	$ 34,602 - $ 58,870
Salary Grade Equivalency	NC10
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Time Limited Position	No
Time-Limited Appointment Length (if applicable)
Department Id	445060 - Landscape Maintenance & Operations
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.