Project Manager II - Professional Services

Position Type :

Type Of Hire :

Education Desired :

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?

Role location: Jacksonville, FL

Hybrid (three days in-office, two days virtual)

About the team:

Our Professional Services team is responsible for delivering client-facing implementation, onboarding, and consulting services across business units. Our mission is to ensure seamless solution deployment, optimize client operations, and provide strategic guidance. Our team is a critical client-facing function.

About the role:

The Project Manager within Professional Services is responsible for the successful delivery of client-facing projects, ensuring adherence to scope, schedule, budget, and quality standards. This role serves as the primary liaison between clients and internal teams, driving governance, financial accountability, and operational excellence across complex engagements.

What you will be doing:

• Own day to day management of all aspects of project delivery, including planning, scheduling, and execution
• Serve as the primary point of contact for clients and internal stakeholders
• Work with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams
• Manage project risk and assisting with problem resolution
• Manage project budgets, forecasts, and financial accountability in collaboration with PMO resources
• Provide clear, timely updates on project status, scope changes, and deliverables
• Utilize project management tools such as Planview and MS Project
• Some travel will be involved

What you will need:

• Extensive knowledge of project management standards, processes, procedures and guidelines as well as various IT project methodologies and life cycles
• Advanced skills with project management software including MS Project and Planview
• A bachelor's in computer science, management information systems or business administration or the equivalent experience
• Externally client-facing experience is required. Non-technical project management experience is required
• Experience supporting multiple projects simultaneously
• Strong verbal and communication skills with the ability to work in a fast-paced matrixed organization

Added bonus if you have:

• PMP (Project Management Professional), Scrum or Agile certification is nice to have

What we offer you:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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