Remote New 
Student Services Analyst
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
| |
 United States, Arizona, Scottsdale | |
 Jan 15, 2026 | |
|
Student Services Analyst Job ID: 322272 Location: Scottsdale Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $52,525.00 - $68,282.00/annually, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community. We are seeking dedicated and collaborative staff and faculty who are passionate about teaching, learning, and fostering student success. We welcome individuals who are eager to contribute their ideas and expertise to help guide the ongoing development of SCC's priorities and strategic initiatives. At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences. SCC Wins the 2022 Sterling Award MCCCD Fast Facts SCC Healthy AZ Platinum Award Recipient- 2025 Campus Statement Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community. We are seeking dedicated and collaborative staff and faculty who are passionate about teaching, learning, and fostering student success. We welcome individuals who are eager to contribute their ideas and expertise to help guide the ongoing development of SCC's priorities and strategic initiatives. At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences. SCC Wins the 2022 Sterling Award MCCCD Fast Facts SCC Healthy AZ Platinum Award Recipient- 2025 Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Student Services Analyst in the American Indian Program plays a key role in advancing student success by providing culturally responsive support to Native American students. This position delivers academic, administrative, and personal assistance, ensuring access to resources that support achievement, engagement, and retention. Serving as a primary point of contact, the Analyst provides case management-informed advising, cohort tracking, and resource navigation to promote enrollment, persistence, and completion. The Analyst also supports the coordination, assessment, and continuous improvement of program initiatives through data-informed practices, compliance awareness, and cross-functional collaboration. The role works closely with faculty, staff, tribal communities, and campus departments to implement student success initiatives while honoring Native identities and cultures. Strong communication, cultural competency, and commitment to educational equity are essential. To best serve the students, department, and college, this position requires a physical presence on campus, with the possibility of partial remote work depending on business needs. Please read the "How to Apply" section to avoid incomplete application materials. SUPERVISION EXERCISED: This classification may be assigned to lead other regular staff. SUPERVISION RECEIVED: Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines. Essential Functions 35% - Student Support & Case Management: Serve as the primary point of contact for students on admissions, enrollment, registration, financial aid, scholarships, internships, testing, orientation, and graduation. Assess student needs, provide referrals, and manage active caseloads and student cohorts. Develop and monitor individualized success plans including academic, career, and personal goals. Provide holistic advising and guidance on course planning, academic progress, and career goals. Connect students to tutoring, career services, financial resources, and other supports. Maintain a safe, inclusive environment for students, faculty, staff, and community members. Demonstrate proficiency in technology platforms supporting the student lifecycle. Develop, document, and administer scholarship processes and awards, ensuring fair and transparent selection and compliance with donor criteria. 30%- Program Coordination, Planning & Administration: Plan, organize, implement, and evaluate program operations and activities. Manage outreach, recruitment, retention, and persistence initiatives. Research trends, best practices, and emerging technologies to enhance programs. Develop and deliver program materials, presentations, reports, and outreach content. Ensure program compliance with policies, procedures, and applicable laws and regulations. Provide compliance, financial, and administrative support, including monitoring budgets, grant funding, payments, and recordkeeping. Monitor grant funding, expenditures, and program regulations. 20% - Data Collection, Reporting & Professional Development: Assist with the development of short-term operational plans for the American Indian Program that align with the College's Strategic and Enrollment Management goals, enhancing access to campus student support services for students, including mental health services, tutoring, and basic needs resources. Collect, analyze, and maintain student and program data to inform decisions and evaluate effectiveness. Conduct assessment and surveys of programmatic and operations of the department, prepare reports, dashboards, correspondence, and program documentation. Assist in developing and delivering training and professional development on recruitment, retention, and advising. Interpret organizational policies and practices regarding students conduct, grievances, and dispute resolution. 15% - Leadership & Supervision: Plan, supervise, hire, onboard, develop and evaluate the American Indian Program office staff which includes exempt, non-exempt, federal college work study, interns, and part-time staff. Participate in hiring, discipline, and termination activities when assigned. Other Duties as Assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications A. Master's degree in education, educational leadership, humanities, social sciences, American Indian Studies, or any related field B. Two or more years of demonstrated experience establishing collaborations and partnerships with educational institutions, governmental agencies, tribal nations or tribal serving organizations. C. Two or more years of demonstrated experience supporting American Indian populations. D. Demonstrated experience coordinating, administering, or evaluating support programs or initiatives. E. Two or more years of demonstrated experience providing holistic, case-management student support, including managing caseloads and/or cohorts and supporting student enrollment, persistence, and completion. F. Demonstrated experienced monitoring grant funding opportunities and administration, program expenditures and program regulations. G. One year of full-time, relevant MCCCD experience within the previous two years. Special Working Conditions
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before February 1, 2026 to be considered. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322272&PostingSeq=1 jeid-a01ea1e618b0bf47ab1f95cee6841670 | |