Specialist I TIS Network Operations

Posting End Date:

Employee Type:

As a Specialist I TIS Network Operations, you will leverage deep experience in Cisco LAN/WAN/WiFi to architect and optimize enterprisescale networks. From handson design and deployment to validation and continuous improvement, you will be a key driver of reliability, performance, and security. Join a team guided by Safety, Integrity, Respect, Inclusion, and High Performance. Apply today! #joinourteam

We offer opportunities for growth, generous time off, and a comprehensive compensation, benefits, and retirement plan. #topemployer

What You Will Do:

• Operational Support: Deliver advanced technical support for network operations, including 24/7 on-call support for critical network issues.

• Network Design and Implementation: Lead the design, deployment, and optimization of enterprise-scale Cisco LAN, WAN, and Wi-Fi infrastructures.

• New Technology and Infrastructure Development: Develop comprehensive network solutions to meet business requirements, ensuring high availability, security, and scalability.

• Technology Testing and Validation: Conduct thorough testing and validation of new network technology to guarantee performance and reliability.

• Technology Integration: Integrate new technologies into existing network architectures, ensuring seamless connectivity and performance enhancements.

• Technical Leadership: Mentor junior network engineers, fostering a culture of continuous learning and improvement, and provide technical guidance on network initiatives and tasks.

• Problem, Incident and Change Review: Participate in incident review and RCA sessions, and present network changes at CAB and TAB meetings.

• Project Support: Provide support for business projects including Mergers & Acquisitions involving requirement gathering and review and translating requirements into technical network architecture.

• Documentation: Develop and maintain detailed network documentation, including design blueprints, configuration guides, and operational procedures.

• Risk Management: Identify and document network risks, collaborate with risk assessment teams, and implement remediation plans.

• Vendor Management: Manage vendor relationships, including negotiating contracts, and ensuring SLA compliance.

• Cost Optimization: Proactively identify and implement cost-saving measures within the network infrastructure.

Who You Are:

• Bachelor's degree in computer science, networking, or a related field, or equivalent experience.

• Minimum 6 years of demonstrable experience in designing, building, deploying, testing, and supporting enterprise large-scale Cisco LAN/WAN/Wi-Fi infrastructure.

• Proven track record of managing complex network projects from start to finish.

• Excellent problem-solving skills and the ability to troubleshoot complex network issues.

• Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.

• Experience with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes.

• Cisco Networking: Expert-level knowledge and hands-on experience with Cisco networking technologies, including routers, switches, firewalls, and wireless access points.

• Advanced Network Protocols: Proficiency in advanced network protocols such as BGP, OSPF, EIGRP, MPLS, VxLAN, Multi-chassis EtherChannel, VPC, VSS, etc.

• Wireless Networks: Extensive experience in designing and managing Cisco wireless networks, ensuring reliable and secure Wi-Fi connectivity.

• Data Center Networking: In-depth understanding of data center network architecture and technologies.

• Network Security: Strong knowledge of network security principles and best practices, including the implementation of Cisco ISE, Radius, and TACACs systems.

• Scripting and Automation: Proficiency in scripting languages such as Python, Bash, or PowerShell for network automation and system integration.

• Infrastructure Management and Monitoring Tools: Experience with network monitoring and management tools such as SolarWinds, Netbox, Splunk, and Cisco Prime.

Preferred:

• Relevant Cisco certifications (e.g., CCNP, CCIE) are highly desirable.

• Versa SD-WAN technologies or other SD-WAN vendor experience.

• Nokia IP Products - specifically Service Aggregation Router (SAR).

Working Conditions:

• 24/7 on-call support once every 5-8 weeks.

• Involves 15% to 20% of travel across Enbridge Offices in the US.

Flex-Work:

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge's FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

Physical Requirements:

Include but not limited to: Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements:

Include but not limited to: Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

For US Only:

Salary ranges from 115,000 USD to 130,000 USD. Salary will based candidate's experience, skills, and internal equity.

Applicable compensation policies and guidelines apply to internal candidates.

Benefits - Regular Employees

• PPO & HSO plans (only HSA if participate in the HSO)

• No flex credits

• 4 SDO days

• Holidays Differ from Canada/US

• 2 floating holidays (non-union working more than 16 hours)

• Family Illness days

Savings

• 401k match 6% match

Pension

• Regular full-time and part-time employees can participate in the plan immediately upon hire

• Cash Balance Pension plan, Enbridge makes the contributions (not vested until after 3 years)

• The plan is fully paid for by Enbridge, no employee contributions

• Pay credits are between 4% and 11% of eligible earnings, based on age and service

At Enbridge, we are dedicated to our core value of Inclusion.We are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com