Team Leader

About the Role:

As a Team Leader, you will play a pivotal role in overseeing and guiding a team of employees to ensure the successful completion of tasks and achievement of team objectives. You will serve as a mentor, coach, and motivator to team members, fostering a positive work environment and promoting collaboration and teamwork.

Essential Job Responsibilities:

* Daily tasks and responsibilities include, but are not limited to the following:

* Leading by example to demonstrate flexibility in satisfying customer demands which include mail, shipping and receiving, package research, other tasks as assigned

* Ensure each team member provides the highest level of prompt and friendly customer service

* Monitor and ensure well-maintained tidiness in office workstations and dock area

* Maintain all logs and reporting documentation in a timely manner

* Receiving package deliveries and preparing outgoing package shipments

Process Goods Receipts and Requisitions using Oracle Cloud

* Lifting heavy boxes, files, or paper when needed

* Take directions from manager

* Participate in cross-training

* Provide backfill as needed

* Availability for overtime or coverage during absences

Qualifications:

• Experience in a similar leadership or supervisory role, preferably in a related industry or field.
• Strong interpersonal and communication skills, with the ability to motivate, inspire, and influence team members to achieve their goals and objectives.
• Demonstrated leadership capabilities, including the ability to delegate tasks, manage conflicts, and drive performance improvement initiatives.
• Proven track record of effectively managing teams, coordinating projects, and delivering results in a fast-paced and dynamic work environment.

?Requirements:

* Appropriate leadership skills and aptitude to lead others

* Strong organizational skills, attention to details

* Ability to work with minimal supervision

* Ability to run a variety of tasks while fostering teamwork

* Ability to consistently adhere to business procedure guidelines and policies, and company safety standards

* Accountability to meet the employer's attendance policy

* Ability to take and follow directions

* Ability to lift up to 55 lbs.

* Ability to stand, walk or sit for long periods of time

* Professional presence - dealing with customers and mgmt. on daily basis

* Computer experience (Word, Excel preferred)

* Excellent verbal and written communication skills

* Experience with package tracking systems

* Able to lift 55 lbs.

* Ability to stand, walk or sit for long periods of time

* Able to operate a small fork truck and pallet jacks

Pay Disclosure: The pay rate for this position starts at $24.50/hr.; however, the base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

XBP Global is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, creed, religion, national origin, ancestry, citizenship status, age, disability, sex/gender, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

EOE/Minorities/Females/Veterans/Disabled